Infinity HVAC LLC
Fieldview, Versailles, KY

Infinity HVAC LLC Reviews

4.1 stars based on 27 reviews

Featured Comments:

• j

  jermy benton

  5.0

  This was, hands down, the best service I've ever received from an HVAC company. Our heat pump was completely dead and needed to be replaced. The owner of the company himself came out to our house to do the estimate. He sat down with me and my wife and clearly explained every detail of the process. He presented us with options and lots of information so that we could make an informed decision of whether or not to go with him. There was no pressure to buy and even said I should get additional quotes. Highly recommend Infinity HVAC for all HVAC need.

• J

  Jennifer Routt

  5.0

  I’m very grateful for how they helped me when they replaced my HVAC unit when I had an emergency leak. The owners were helpful when we spoke on the phone when I called to report my issue and ask for them to come out to help me fix the unit. Their crew was on time and professional. It’s great working with awesome local businesses like Infinity HVAC. I’d definitely recommend them.

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  Response from the owner

  Jennifer, I want to first thank you for choosing us, and We’re so glad your experience with our team was positive! We pride ourselves with making sure our customers are satisfied! We appreciate you taking the time for the feedback! Thanks so much!!

• T

  Tavian Taylor-Carter

  1.0

  Our heat when out during the ice storm on 2/3. They were called on Friday and we were told they would be out to fix it over the weekend. I called on Sunday to check the status since no one had come on Saturday and they tell me that our heat being out and it being freezing is not an emergency. They finally come today only to tell us it’s going to be another 3-5 days before they can do anything and it’s 30 degrees in the house. Very unprofessional and inconsiderate in my opinion. Definitely a cheap option but not worth the headache

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  Response from the owner

  Mr. Carter, As we have apologized to your roommate Mr. Marletta in the last review for not getting to you sooner, but we are doing the best we can. We are disappointed that this would warrant, not only one bad review, but two! Really appreciate your support!

More reviews (7)