Ice Bear heating and cooling
Kelwyn, Lewisville, NC

Ice Bear heating and cooling Reviews

5 stars based on 11 reviews

Featured Comments:

• V

  Victor Urbina

  5.0

  Our AC stopped yesterday afternoon and having a pregnant wife, I knew that I had to get someone out here quick.I called my normal HVAC company this morning and no answer. I called Ice Bear, explained the situation and he was at our house within an hour. He explained everything he was doing, was super professional, very understanding and very nice. He got everything done today and we are so happy with the entire experience. Would recommend to anyone.

• B

  Brad Poindexter

  5.0

  It isn’t often that you come across a company that defines customer service, responsiveness, professionalism, honesty and technical expertise the way Arkan and his team do. Every interaction we have had for our aging HVAC system on two unrelated issues with Ice Bear has been extremely positive. I would certainly recommend them to my closest friends and family. Rather than simply offering replacement right off the bat, using their knowledge and experience, they seek root cause and try to fix a relatively smaller issue, which has been the end solution both times I’ve had them out.

• A

  Ayu Fatma

  5.0

  I will never use any other HVAC company. This is the best company I've ever worked with. The company was very responsive, I contacted through their website and they emailed me back for an appointment. The contractor was stuck in his previous job. So, the owner came instead to do a thorough inspection. I was trying to find the filter in my unit the day before, but I accidentally broke the connection by accident. However, the owner of this company had all the equipment to fix my problem. My unit is 27 years old. My unit was also low on freon and the freon has been discontinued, so it's very expensive to get it. The owner also provided me really great options with great pricing to replace the unit if I need to. I'm obsessed with this company. I would definitely do business again with this company.

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  Response from the owner

  We are happy to provide you with fast, quality professional service, thank you for putting your trust in and being a loyal customer.

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