HVAC Services Inc
Main, Glasgow, KY

HVAC Services Inc Reviews

4.2 stars based on 39 reviews

Featured Comments:

• M

  Matt Baker

  1.0

  I recommend them to a client, they came out on a service contract and wrote down work that wasn't performed. There are cameras on site, you can't reach the units without a ladder, they never took a ladder off the truck. I called and gave them a second chance, they did the same thing again. Customer service agent made excuses and talked down to me. Poor customer relations and techs who are dishonest. I asked to speak to a service manager and never heard from them.

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  Response from the owner

  Mr. Baker, Thanks you so much for the client recommendation..... I'm sorry to hear that we didn't provide 100% customer satisfaction. We pride ourselves in being a honest company and always doing the right thing. I can assure you that I take your accusation very serious and will get to the bottom of this matter. Can you provide us with a contact number or call our office to resolve. Thank you and have a great weekend. Don Baker, CEO

• M

  Mirsad Dzananovic

  5.0

  BEEEEEEST ever!!!!! Thank You for being here when I need You. Mark , Cody and all guys working here , You did great JOB and I would gladly recommend to anyone I know that might head this way!

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  Response from the owner

  Thank you for choosing HVAC Services!! The kind words will be extended to all involved in your project and service after. Welcome to the “Fan Club”

• j

  jacob yeager

  1.0

  Absolutely cannot recommend this company. Scheduled for an estimate and the man, Ronald I believe was his name, that came to my house was extremely rude and unpleasant. Left without saying a word, didn't offer to answer any questions, nothing. Im pretty baffled to be honest, unreal. Edit: after seeing my review they are badgering me to change the rating, by way of phone and text message informing me that I am a liar and that their employee would never do such a thing. Apparently he told them my dog attacked him, a bold faced lie, my dog has zero aggression and definitely didn't attack anyone. Despicable

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  Response from the owner

  Jacob, our employee Ron has been with our company for 30+ years and explained to your spouse he would have her estimate ready in a couple days. What you might not be aware of is that you dog attacked him after he repeatedly ask for it to be put up. He was bleeding and went to seek medical attention. Your estimate will be ready by lunch tomorrow as promised, we ask that you reconsider this rating.

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