HVAC Repairs
Crestwood, Lexington, SC

HVAC Repairs Reviews

2.7 stars based on 14 reviews

Featured Comments:

• C

  Craig Henwood

  1.0

  This company was given to me by my home warranty company. First they took a week to come out and diagnose the problem and put more freeon in my A/C unit outside. Then within three days the coil in my heat pump went out and it took over two weeks for them to come out and fix that. They then discovered the compressor outside had gone out. Now I am still waiting for them to come out and either replace or fix my A/C compressor. We have now been without Air Conditioning for over a month with the tempetures over 90 degrees. My three daughters have had to sleep on couches or the floor during this time as well.

• R

  Rachel

  1.0

  Anyone thinking of using this company, please read this review first. In the beginning of November we tried to turn our heat on. The thermostat was working, but the heat would not turn on, and the breaker kept tripping, so we contacted this company on a recommendation from a family friend. A tech came out on November 4, and said all that was wrong with our furnace was the gas control valve was cut off and there was a staple in a high voltage wire. Saturday November 7, the heat came on for the first time since the repairs and by 7am the house smelled like gas. Dominion came out to the house and shut the gas off, and using a detector found that the gas control valve was leaking. Carbon monoxide was detected inside the house, and was 300 in the garage. I called, and a new tech came out to the house on November 10, I told him about what had happened over that weekend, that the first tech had missed a gas leak, and that there had been carbon monoxide in our house. He replaced the gas control valve and told me the furnace was fine and safe to run, however, he didn’t rewire the thermostat before he left so, my thermostat was not working. I was not going to give them a third chance, so I called another company, and I’m so thankful that I did. The tech that came out and fixed my thermostat, and told me that the carbon monoxide leaking back into the house meant my heat exchanger was bad AND MY FURNACE WAS NOT SAFE TO RUN. He also was the first to tell me our furnace was 22 years old, and I needed a whole new system. I was skeptical, so I contacted 2 more companies and got a second and third opinion, both of which confirmed, my heat exchanger was bad, my furnace WAS NOT SAFE TO RUN, and I needed to replace the whole furnace. My dad tried to contact the owner on my behalf, but he never responded. I trusted that this company was competent. I paid them $510. They missed a gas leak, a cracked heat exchanger, and told me my unit was safe to run when it wasn’t. They never mentioned the age of my unit, or that I would need to replace it. They left loose ends, and they put my family and me in potentially dangerous situations more than once. I am not writing this review to be spiteful. My goal is to inform other potential customers. Maybe this was just an isolated incident, but it is an incident that I hope you will take in to consideration before using this company.

• G

  Greg Frieden

  5.0

  Had a great experience with HVAC Repairs. The staff at the office called to schedule an appointment, then called to tell me the technician was on his way(early even). The technician arrived and quickly diagnosed the problem, went and got parts, and then came back and installed them. Very satisfied all around!

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