Husky Home Services
Ln, Ellicott City, MD

Husky Home Services Reviews

4.3 stars based on 10 reviews

Featured Comments:

• E

  Emily Rollins

  2.0

  FRIENDLY & RESPONSIVE AT FIRST... THEN UNPROFESSIONALLY GHOSTED This husband & wife small company were a godsend in dealing with our home warranty and repair to our Air Conditioning unit. Unfortunately we were battling out issues with the Home Warranty. Husband (I cannot recall his name) was very friendly and professional when he came to inspect the unit. Stacy (wife) was very friendly and super responsive every time I called her. She was able to answer questions and calm my nerves in dealing with the home warranty company. Fast forward a year, issues with home warranty were resolved and all information was provided to Stacy. Then when I followed up a month later and left a message. No return call. I gave them space and called the next month. Same, no return call. After that, I called every couple of days to figure out what was the issue. Given that we are in a pandemic, I understand that there are delays (in equipment, etc.) so I was also mindful in my follow-up calls initially. I wish they had the professionalism to call and advise me that they would not be continuing to work on the matter so that I could have moved forward sooner. I kept on giving them the benefit of the doubt given how helpful, friendly and kind they were. I work in Costumer Service as well and I sometimes have to deliver bad news - it comes with the job.

• K

  Kerry Daley

  5.0

  This is the best company. They are both polite,kind and caring. When I called them about our air conditioning unit they made it possible to get it fixed that day. Pat came out to our house at 10:30 pm because he knew we had small children. He had been on 13 calls already today. Within minutes he was able to fix the problem. This company is not only knowledgeable and honest but goes way beyond the extra mile to help out. I can not say thank you enough. I will be using them for all of our heating and cooling needs. THANK YOU!!!

• R

  Rory Holderness

  1.0

  Took forever to get my home warranty company to approve work - once they did Husky stopped returning my calls. I have a broken heater (yes, heater, that's how long this has been going on). I gave them my home warranty company's authorization number myself on 7/2 and they have not returned a single call since then. My wife and I have been leaving messages every day I will update this review with the quality of their work if they ever return my call and replace the part

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