Hunt's Services
Pacific, Tacoma, WA

Hunt's Services Reviews

4.7 stars based on 1707 reviews

Featured Comments:

• T

  Tung Tran

  1.0

  I DO NOT RECOMMEND this company. We recently used this company to install a mini split system in our house. The entire installation process was a pain. On the day of installation, they told me that one of the heads could not be installed at a location that we had agreed on unless I was willing to pay for for the labor. This is AFTER they cut into the drywall. On top of that, they mistakenly installed a less expensive unit in one of the rooms and did not let me know until I raised a question. Their reason was "the warehouse made a mistake". We have a total of 7 wall mounted Daikin units. It's only been a few months but two of the seven units have been making rattling noises even when they are turned off. I called several times to have it fixed and it is still an issue for us. This has been a very frustrating experience. I wish I had done more research before committing to this company. The entire system cost us 35k and we are NOT HAPPY with the result.

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  Response from the owner

  Hi Tung, we are very proud of our customer service and value your opinion. Our hope is to help resolve any issues you may have had with our company. Please reach out to our office and let us help you.

• J

  Janet Killmer

  5.0

  I was having issues with my 30-year old furnace and called Hunt's to do a service. The person on the phone let me know about their service club, which was a great deal, so I gladly signed up. When the repair person came out, he was respectful, clearly demonstrated what the issue was when he found it, even helping me find the crack he'd found myself. His name was Casey, and since my furnace was unsafe to use, he fast-tracked getting a crew out to go over my options and install a new system. The next day, Joe came to go over my options. I expected a pushy, less knowledgeable salesperson, but he was kind, patient, and knew every technical detail of both the systems I was considering and the financing options I needed. I felt very confident in the choices I made because Joe gave me plenty of time and thorough information. Hunt's made sure to have a crew out to install our new HVAC system promptly the next morning. They were working both inside and outside the house all day and into the evening. At all times Cecil, Bryan, and Ed were professional, respectful to both me and my kids, and focused on doing a high-quality job. They asked me for my preferences on where I would like new pipes to go, and did a beautiful job of meeting my main request of having everything neatly parallel. They packed out everything they brought in as well as the trash of the old furnace and pipes. I highly recommend this company. Every employee I have interacted with has been intelligent, knowledgeable, kind, patient, and skilled.

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  Response from the owner

  Thank you Janet for taking the time to share your feedback with us. It means so much when our customers share their experiences. I'm glad we were able to meet your expectations!

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  Cynthia Thiessen

  5.0

  Within the last 2 weeks we have had HVAC installed (heat pump, furnace,air), vents cleaned and water heater installed. I am convinced we have chosen the very best company. From Brian and his crew to John and Caleb and Justin and his coworker we have been entirely satisfied with the quality of service and materials we have received. We will recommend Hunts to everyone. The in office associates, Nikki, and crew were also outstanding. Salesperson Mike Ross was knowledgeable and very pleasant. No pressure.

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  Response from the owner

  We certainly are pleased to have met the mark on your service needs, Cynthia! We appreciate your review and should you happen to need us, we look forward to servicing you in the future. Have a great evening!

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