Houk Air Conditioning Houston
Crossing, Houston, TX

Houk Air Conditioning Houston Reviews

4.4 stars based on 161 reviews

Featured Comments:

• I

  Ismael Velez

  5.0

  I reached out to the company due to a balancing issue within my home and within 48 hours I had a technician at my door. Eric was the tech sent to my house arriving on time, maintained professionalism, and was eager to address any concerns. The technician permitted me to express my concerns and ensured me that the matter would be resolved. Upon completion of his inspection, the tech informed me of the issue and the method he would use to correct my unit. The fact he was detailed and took the time to inform me of the problem brought a sense of relief. It is always great to encounter individuals with such positive mindsets and love what they do. Great Customer Service.

• K

  Kelsey Rutland

  1.0

  I do not recommend this company at all, we have had issues with our ac and dehumidifier that were all installed by them. Our dehumidifier went out (the part was covered but we had to pay over $500 in labor) when they installed the new one they put in in backwards. We have called them out about 5 times due to a leak that is caused by our ductwork being installed incorrectly and 3 of those times they never showed up, they didn’t even call to say they weren’t coming. We have called many times and were told that someone would be in contact which never happened. Unless you have some form of warranty through them I’d probably use anyone else.

• C

  CM

  1.0

  Worst AC company that I have ever used. The techs need alot more education when it comes to AC and heating. I know more than they do! When a customer tells them the issue and they appear to be shocked, its time to go elsewhere for certified experienced techs! It took them over one year to fix an issue they caused. Its still not fixed/resolved. Mold and mildew. Condensation from improper installation in the attic on all counts.

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