Horseshoe Tunica
Center, Tunica Resorts, MS

Horseshoe Tunica Reviews

4.1 stars based on 8142 reviews

Featured Comments:

• F

  French Frys

  3.0

  The rooms are absolutely gorgeous. However, the hotel rooms did not have a microwave. I was like you mean to tell me that the room has a fridge, 3 TVs, c- shape sofa, nice chair, and more, But no microwave. It's almost like you are being forced to eat the Not So Tasty food. I ended up eating my cold shrimp pasta I brought with me prior to checking in. The customer service was super awesome.

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  Response from the owner

  We appreciate you choosing our resort for your recent stay and thankful for your feedback. We are disappointed that your experience did not reflect our world-class amenities and AAA Four Diamond property. We are grateful to learn about these areas of opportunity in greater detail. If you would like to discuss your experience further, please contact us at https://totalrewards.custhelp.com/app/ask_first. Thank you for your feedback and we look forward to being in contact with you shortly.

• K

  Khay Williams

  5.0

  Just the closest Vegas like casino to Memphis. Clean with good interactions with the employees. The line for players card is long but moved fast and the self service machines were out of order. Everything works, hotel rooms are spotless casino is clean. Nice bars. Great fun!

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  Response from the owner

  Thank you for your exceptional review regarding your visit to Horseshoe Tunica Hotel & Casino. We are elated to hear you enjoyed your time and the resort created favorable impressions for you. Our devoted team strives to deliver personalized service, world-class food, beverage and entertainment offerings. We look forward to welcoming you back to Horseshoe Tunica Hotel & Casino in the near future.

• A

  April

  2.0

  When booked a hotel room for 2/18-2/20. It was about $700 for the 2 nights. Our room looked nice from a far.. However it was hair on the bed, in the shower, on the bottom of the toilet and my husband found some on the pillow. The casino part was great and the food in the casino was great as well. The staff just needs to focus on detail cleaning when it comes to the hotel rooms. Other than that it was a great weekend.

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  Response from the owner

  We appreciate you choosing our resort for your recent stay and thankful for your feedback. We are disappointed that your experience did not reflect our world-class amenities and AAA Four Diamond property. We are grateful to learn about these areas of opportunity in greater detail. If you would like to discuss your experience further, please contact us at https://totalrewards.custhelp.com/app/ask_first. Thank you for your feedback and we look forward to being in contact with you shortly.

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