Horne HVAC
Craig, Charlotte, NC

Horne HVAC Reviews

4.9 stars based on 1098 reviews

Featured Comments:

• J

  Joseph K.

  5.0

  Came highly recommended for mini split installation via the Duke Energy Referral program. They did not disappoint. They even sent a tech out for free to give me a second opinion on my existing system to validate indeed the repair costs would have outweighed full replacement. They sell Mitsubishi. I had a Fujitsu system prior (worst system I've ever experienced). Sales tech was the most thorough of any of the contractors that came out. I had some come out who didn't bother to even measure! Horne took pictures of everything and was responsive every time I had questions. I have requested a service contract as a result. My folks were Hugh (sales), Nick (install), Jason (tech for second opinion), Bryan (install)

• K

  K S

  5.0

  The Horne HVAC company is Very professional. They sent two separate teams to our home today to install the two HVAC systems that we had to have replaced. They work diligently and very efficiently from 7:30 AM to 4:30 PM until the entire job was completed. Each member of their team was very polite. They took exceptional caution to be very neat and clean with the way they worked , by spreading down protective covering over our carpet. They cleaned up so well and even vacuumed before leaving. In addition to the team installation, they will be sending a quality control person to sign off on the job before the balance of our payment is due. Horne HVAC. Class act. A definite way to run a business. Hats off to this family-owned company.

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  Response from the owner

  Many, many thanks for taking time to provide feedback about your experience with Horne. Our company is happy to know the team took great care of your home and worked diligently to provide improved comfort and efficency for your family. We appreciate the Five-Stars and we appreciate your business!

• M

  Michael Talbert

  5.0

  Some of the best customer service that I’ve experienced. Austin and Rene did an excellent job, taking great care to cover the floor from the entrance to the work site. They were polite and efficient. I can’t say enough good things about this company. Forrest was also very helpful in helping me decide how to proceed when my water heater died. Kudos to the entire staff. Oh, and not to forget Stacey-she was always delightful to talk with.

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  Response from the owner

  Thank you very much for the kind words about our company and our team. It is refreshing to read great feedback from our valued clients, and we will share this review with the entire team. Thanks for putting your trust in Horne!

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