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Sears Heating and Air Conditioning

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Frosty Refrigeration Co

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Aegis Mechanical Corporation

This page contains relevant information of Horizon Services - Air Conditioning, Plumbing & Heating in Rolling, Windsor Mill, MD which locates near you. You can find contact information of the hvac repairing service like opening hours, addresses, phone numbers.

Horizon Services - Air Conditioning, Plumbing & Heating in Rolling, Windsor Mill, MD | HVAC Near Me

My tech Matt Steele was AWESOME! I appreciated his timeliness and his determination to fix my leaky faucet. He was on time, professional and took all necessary measures to complete the job. I really appreciate the reasonable quote to include a warranty for the work, which is something I wasn't getting from other quotes/bids. Will absolutely use Horizon again and give Matt and Horizon a five-star rating.

Ms. Johnson, We are thrilled to hear that you had a great experience with Matt as your technician. We are happy to hear that he was able to fix your leaky faucet. Thank you for your recommendation and your 5-star review.

Horizon Services installed a new HVAC system in our home. They provided friendly, courteous, professional service throughout the entire process.
We're very pleased with our new Lennox HVAC system and will call Horizon Services out whenever we have AC, Plumbing or Heating needs.

Omar was a wonderful tech. Made sure my system was working perfectly and even gave me tips on how to use my thermostat and change my settings to be more effective and efficient. He was on time, courteous, and very respectful of me and my home. Pricing was very reasonable! Will definitely have Horizon do my maintenance from now on!

Ms. Peterson, Thank you for sharing your experience with us here on Google. Staying on top of your tune ups and taking care of your system will help prolong the life of your system. We look forward to doing maintenance on your system in the future.

Horizon is my go-to for all of my HVAC needs. James and Butch installed a new furnace in my home and did a great job. They were professional and respectful of my home. When they were finished it looked like they hadn't even been there. The unit looks and runs great!

Ms. Simensky, Thank you for calling on us for your HVAC needs. We are happy to hear that you are satisfied with James and Butch's work installing your new furnace.

Kevin was an excellent technician. He showed me the many reasons why my water heater needed immediate replacement including the leaking and corrosion of the unit. He was very personable with myself and my child who was in the home with me during the replacement. He explained the necessary code upgrades that needed to occur due to my older water heater as well as how to operate the new unit. He kept his work area very neat and clean as well.

Went with Horizon less than a year ago to install a heat pump and air handler. They charged $16,000. The sales rep assured me that I was paying for a quality install. That was one of the reasons they charge so much. Fast forward 10 months to one of the coldest winters we've had. Our new AC is struggling to heat the house with the thermostat set to only 65 degrees and our heat running constantly. We had Horizon come out to check on it. It turns out not all the heat banks were activated during the initial install. So much for quality install.

Company is a crock!!! Called for service heat was not working, informed us service call charge. Ok, no problem like $90. They sent some young kid (who did not wear shoe covers as advertised on their website) but anyway. He performed a maintenance service which was not needed at the time and did NOT fix the issue!!! He did not tell us this Prior to doing the work OR give us an invoice or receipt. I had to call this place 3 times to get one. Still waiting for supervisor to call back
Do not use this company!!

The Horizon technician Brandon (6/24/21)who took care of our plumbing job was very professional, polite, & answered every question we had.

The Horizon technicians Lloyd & Timothy (6/30/21) who installed our new HVAC were very professional, polite, & knowledgeable.
They answered every question, They were prompt with being on time AND they left their work space spotless!!

Would definitely use this company for all future services!!

I called on a Monday to schedule two separate appointments on Thursday, one for plumbing one for an electrical ground. I was told that I only needed one appointment, and that the same tech could do both. Thursday came around, the appointment window passed, and still no call. I called Horizon back and was told the tech was “running late”. I understand that jobs can take longer than expected, but a courtesy call is all I wanted. Half of my day spent waiting for someone who never showed up. Friday morning comes, the tech arrives, and they tell me that they can only do one of the jobs. I called Horizon specifically to make 2 separate appointments, and they told me only one was needed. After calling back AGAIN, they offered to set me up with another appointment for an electrician, but I refused. I will not be giving Horizon any more of my money and will be discouraging people from giving them business. Use a small, local business instead. They will actually value their customers.

Shawn did a great job of diagnosing the issue with the gas furnace and fixing it same day.  They had the parts in stock same day.  The other company could not figure out how to fix the gas furnance, but Shawn at Horizon did.  Professionalism all around.  The horizon prices might be higher than the competitors but the service is top notch. You get what you pay for. Very satisfied!

Mr. Hill, We are pleased to hear that Shawn was able to diagnose and repair your furnace the same day. Thank you for calling on us for the repair, we appreciate your business.

Horizon Services - Air Conditioning, Plumbing & Heating
Rolling, Windsor Mill, MD

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Horizon Services - Air Conditioning, Plumbing & Heating Reviews

4.7 stars based on 1139 reviews

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