Horizon Appliance & HVAC
McLaren, Henderson, NV

Horizon Appliance & HVAC Reviews

3.6 stars based on 12 reviews

Featured Comments:

• K

  Karen Williams

  1.0

  I found Horizon Appliance on Next Door. Reviews looked good so I had a technician come out to look at my broken dryer. On March 16th technician, Jessie, took dryer apart left it apart along with a check for $544 saying he'd call and fix it when parts come in. After a week, I called Jessie only to find out he quit the company. He gave me the name and number of their Colorado office. They said they would send another technician, Travis, to fly out and fix it. After a no show appointment, Travis said he'd gotten sick and couldn't fly. He offered to refund the money. It is now April 26th and we still haven't received our refund. I checked out the Colorado website only to find with complete dismay that there are several reviews about Travis collecting money and only delivering lies. I don't understand how this company has good reviews. How do we stop this complete scandal. BEWARE!!!

• A

  Anthony Cotto

  5.0

  Since my previous appliance technician retired a few years back, its been hard to find a dependable and reliable company to take care of my appliance needs. I was highly recommended by a friend that uses their HVAC services, in this case it was my Refrigerator that wasn’t cooling on the fresh foods side. They came out the next day and the technician (I believe his name was jesse) found what the issue was quickly on my subzero refrigerator. He ordered the part and installed it in a timely matter. Service was a A+ all around, thank you.

• F

  Fawnie

  5.0

  I had an absolute awful experience with another appliance repair company that tried to rip me off and I was appalled at the Manager's behavior, but "thankfully" I ran across Horizon Appliance on the Thumbtack app. Wow - I am so grateful for their professionalism and service. Thank you Jesse for properly repairing my refrigerator and your great service. He was on time (Appliance Repair Experts were also 2 hours late) and was able to remove the water filter and replace with the new one. Also need a new microwave and will have them install. I cannot express enough my gratitude for a job well done. Thank you Travis, Jesse and the crew.

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  Response from the owner

  Thank you for your review.

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