Honest AC
Fletcher, Kissimmee, FL

Honest AC Reviews

3.7 stars based on 197 reviews

Featured Comments:

• m

  marechavala1

  5.0

  I had an issue with my A/C unit. It was not being able to keep my house cool enough. I called their office and I was immediately provided with an appointment for the next day. This prompt service for me was my first good impression of the company, Little that I know, 20 minutes later I got a call from one of the technician, Oscar. He provided me the option of being able to look at the problem later on the same day if I was available. I immediately said yes and in a couple hours he was knocking on my door. He went up to the unit and immediately figure out what the issue was. After addressing the problem, he went our of his way, by staying with me, providing an array of very useful tips on how to keep my unit in good running shape for the future. I could not thank him enough. I would recommend Honest AC to others with no hesitation. They have fast service and very knowledgeable technicians. Keep up the good work!

• B

  Brett Saragusa

  1.0

  We had a new AC put in by them a year ago. It is now not working. We called two weeks ago when it could not get below 78 degrees. We were told someone would call us and the never did. Yesterday it went out completely. They told us today that someone was coming out today to fix it. We hear nothing and then when we call for an update as the work day is ending they say it will be 3-5 days. Every time we contact them it is a different story and we still have no AC. Honest AC? If you can’t come out for 3-5 days try being honest about that up front. At least I could have called another company today for faster relief. When we wanted a new unit installed they were wonderful ... now that they have our thousands of dollars and we need their warranty to be honored, they are unwilling to be professional. My home is 91 degrees. I hope they are enjoying the AC of their call centers and trucks. Don’t use this company unless you want a headache.

• M

  Martin and Jennifer Ramos

  1.0

  It is not an Honest Company. They installed a year ago but never kept their one year warranty parts and labor. We called maybe 15 times but only got the call center. Never use them. Do not recommend...

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