Hometown Heating and Cooling
McComas, Virginia Beach, VA

Hometown Heating and Cooling Reviews

4.8 stars based on 58 reviews

Featured Comments:

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  Colm McIvor

  5.0

  Very professional and thorough. Arrived early on day of scheduled service. Protected work areas with drop cloths. Took lots of care while removing old AC and furnace units. We had two complete systems replaced/ upgraded. Dave was very forthcoming with information about which P/N’s and brand of parts that would be used in our systems. Whole crew worked very well as a seamless team. Couldn’t believe how quick the job was completed. Dave explained the duration of warranty on all installed part. I would have no hesitation in recommending Hometown heating and cooling , the value and quality was outstanding.

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  Elizabeth Phelps

  5.0

  SAVED ME THOUSANDS! I installed a new thermostat on Sunday… WRONG! The emergency tech came out and said I needed a new system and never checked the thermostat he knew I’d replaced. Three more vendors came and all quoted a new system. David was the last vendor I was meeting with and rather than jump right to a sale, he asked to troubleshoot and check the system first!!!! Imagine that! He checked the unit outside and in the attic and then the thermostat! Literally saved me THOUSANDS of dollars! I had crossed the wires wrong on the new thermostat! He also did a couple of minor maintenance repairs while he was at it! I will never go to another company! He is honest and trust worthy to do the right thing by his clients! Go here first!!!!!

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  robert morris

  5.0

  I wanted to leave a comment because I saw a reviewer of this company that gave it a one star rating and said "classic switch and bait" which is so far from the truth I just had to give my experience! A friend had actually referred me to this business and I could not be happier. I had someone else quote a very high price for a repair and they said I should just replace the unit so I started asking around to see if anyone knew a good company I could get a second opinion from. My neighbor had used these guys and said I would not be sorry and would save a ton of money if I needed or repair or if I really did need a new unit. I called hometown heating and they came out that same day. I needed a capacitor and freon which cost 163.00. The other company said my compressor was bad and David, the service technician said with a bad capacitor the compressor can overheat and lock out and look like its bad. He cooled it with a water hose and everything came on and is running great. He could have tried to sell me a new compressor or unit but was honest about everything so I'm assuming the switch and bait call a professional comment was a competitor. I'm sure a real customer would have given details and you can just tell David is an honest person the minute you meet him and so friendly and professional. I can't urge you enough to give them a try, my neighbor was right, you won't be sorry.

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