Homes By Jessica LLC (HBJ LLC)
20th, Pasco, WA

Homes By Jessica LLC (HBJ LLC) Reviews

3 stars based on 4 reviews

Featured Comments:

• V

  Victoria Martinez

  5.0

  I purchased a dishwasher and the company we purchased it from used HBJ's services to install it. I wanted to take the time to acknowledge Axel, who went above and beyond to insure that I got what I paid for. Upon arrival, Axel discovered that the NEW dishwasher we purchased was not in a box. He contacted us and explained that the company did not have any explanation as to why the dishwasher was not in a box. We didn't know if it was a floor model, had been returned or what was going on (they said they didn't know and tried to get him to take the mystery dishwasher). He insisted that he contact us and had he not brought it to our attention, we would have never known. He took extra time from his schedule and waited until they found the right dishwasher (new and in a box). Thank you Axel for going above and for the integrity you showed. I hope your employer acknowledges what an asset you are to the company!

• T

  Taylor Rogers

  1.0

  My home warranty sent homes by Jessica out to fix my AC. First off the guy shows up at my house unannounced, and gets irritated that I’m at work and not at home when no appointment was made. Then when he shows up when I’m at home he has no tools or gauges or anything . Rants and raves about the old lines and how my neighbors ac unit is garbage for 30 minutes. Barely looks at my equipment then writes a report to fidelity that there is nothing wrong with my unit! It’s 115 out and my ac unit is not working! I would never recommend them for anything at all! Truly incompetent.

• A

  Aaron Brooks

  5.0

  I used Homes By Jessica for some emergency plumbing. They contacted me right away and worked quickly to get the parts they needed to perform the work. Shawn was there, first thing the next morning to install and make sure everything was good to go. Later that afternoon, I received a follow up call from the owner, Jessica to make sure everything was good to go and that my needs were met. I had a great experience and look forward to using them in the future.

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