Home Energy Solutions of Wisconsin
Velp, Suamico, WI

Home Energy Solutions of Wisconsin Reviews

4.8 stars based on 17 reviews

Featured Comments:

• J

  Jon M

  5.0

  I can't say I often get excited about insulation, but our experience with Home Energy Solutions was top notch. Dan is knowledgeable, honest, creative, and transparent. The crew completed the insulation work in a professional manner without any surprises, while Dan himself went above and beyond to install door seals on a tricky custom sliding door that other contractors had said needed to be replaced. We had great experience working with Dan and company and I'm certain you will too :)

• T

  Tara Cleereman

  1.0

  Terrible service! Dan was not knowledgeable regarding our system setup and still performed service that made no change and we ended up with HIGHER energy bills! Dan had the worst follow up of any professional we've ever dealt with. Only after complaining a number of times that there was no change in our systems performance, he then decided to get an expert to come look at it and discovered that he actually didn't know what he was talking about, and we needed a whole new system! He only agreed to refund a portion of the money we paid him if we spent another $13,000 with this other company to change our system! We had to continue to reach out to him to get this refund as his sense of urgency is non-existent. He also stated that he would refund the difference in energy bills which never happened! When we reached out to him on this he stopped responding to us. One of the worst experiences that we've ever had! I would not recommend Dan or his company if you want reliable, dependable, and timely service.

  ---

  Response from the owner

  We share your frustration which is why we offered to bring in a HVAC contractor for a consultation. Finding that your home's heating system is under-sized, something you were unaware of when you recently purchased the home and will never be able to properly heat your home was an unexpected discovery, which is why we offered to pay for a portion of the new system. Know that when your new heating system is installed, the energy efficiency improvements and upgrades we made to your home will perform as they should. Thank you for the utility bill reminder – the amount has been sent and should already have been received.

• D

  Drew M

  5.0

  We hired Home Energy Solutions to do some work and Dan and his crew have gone above and beyond what was expected. They completed the work at a fair price and timely manner and followed up to see that we were still happy months later. Customer service like that is tough to find with contractors. In contrast we hired a larger energy efficiency company a few years back for my previous home, and it was nothing like working with Home Energy Solutions. The other contractor did a shoddy job, left a mess (and the door wide open when they left) and then failed to return phone calls. We're very happy we found Home Energy Solutions for our new house. Thank you!

  ---

  Response from the owner

  Thanks Drew, for being so enjoyable to work for!

More reviews (7)