HVAC

Holaday Parks Inc
Marika, Fairbanks, AK

4.2
(5)Check map
  • Phone:
  • +1 907-452-7151
  • Website:
  • https://www.holadayparks.com/
  • Address:
  • 1820 Marika Rd, Fairbanks, AK 99709
  • Hours:
  • Thursday8AM–5PM
  • CLOSED
  • Reviews
  • Map

Services

    Holaday Parks Inc Reviews

    4.2 stars based on 5 reviews

    Featured Comments:

    • E

      Emilio Molina

      1.0

      They did a good job servicing the boiler, but one of the repairman used the restroom and flooded it out, half inch plus of water, glad I checked and heard the toilet running before it got even more into the hallway. They dryvaced the water but after carpet cleaners came in and sanitized and cleaned I found the toilet still full of shi* and toilet paper. After all was said and done the toilet did get plunged, but they still left mud and dirt tracked from the door to the utility room, my washer and dryer were covered in dirt and what looked like grease and a hamper of clean clothes has a bunch of dirt and debris in it. Still mind boggled how the repair guy not only didn't tell anyone the toilet was clogged, but let it overflow out into the hallway. I'm a renter, but omg this is a company I will avoid 100% in the future . No manners, no respect, have some common courtesy. Not even an apology, and half wonder if they left such a mess because they were asked to plunge the toilet they clogged when they came to finish the job they were hired to do.


      Response from the owner

      “Emilio, We are truly sorry for the poor experience you have had with our technician. Following the incident, the particular technician is no longer employed with us. The entire service and cleanup is at no charge from our side and we would like to assure you that such behavior is absolutely unacceptable to us as a company. Unfortunately our office did not have the chance to talk to you directly but was only in contact with your landlord whom we assured that we will also gladly take care of the extra electricity which was used at your home for the fans to dry out your carpet. If you would like to engage in further conversation about this, please do not hesitate to contact us directly at [email protected] or by phone. We sincerely apologize, Holaday Parks, Inc.”

    • S

      Steven Cranford

      5.0

      They were really friendly, fast, and did a great job. Everyone I talked with from the ladies in the office to the techs that came to my house, all of them were professional and courteous. I will be using them again.


      Response from the owner

      Steven, thank you so much, it was a pleasure working for you!

    Map & DirectionsDirections

    Current Hours
    CLOSED
    • Thursday :8AM–5PM
    • Friday :8AM–5PM
    • Saturday :Closed
    • Sunday :Closed
    • Monday :8AM–5PM
    • Tuesday :8AM–5PM
    • Wednesday :8AM–5PM

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