Hodges Heating & Cooling
University, Cottondale, AL

Hodges Heating & Cooling Reviews

2 stars based on 24 reviews

Featured Comments:

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  Christy Webley

  1.0

  If I could rate a 0 I would. Sent out by home warranty company. No communication for a week after first evaluation visit. Made no appointment to come back to replace the air handling unit and pan just said they would be there that day. Showed up at 6pm and we were told 3-4 hour job. Left at 2am after damaging walls and staining carpet. Less than 48 hours later air conditioner not working. Didn’t put enough refrigerant in and unit not installed to code. Looking at $1400 to get it fixed properly. Will be seeing these people in court if home warranty company doesn’t make it right. STAY AWAY!

• j

  jennifer swepston

  1.0

  Do not use this company. Our home warranty company called them and they have been completely unresponsive and unavailable. They keep claiming that the part they need isn't here, but our problem is that neither the central office nor the technician who came to see our unit have been communicating with us at all. I honestly can't believe they even have 2 stars.

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  Response from the owner

  We’re sorry that you’re experiencing a delay in your part getting here but do to covid-19 all part manufactures are having problems with parts being on back order which is out of our control. As far as communication we advised you of this yesterday and you’re home warranty called yesterday and today and we’ve advised them of the same. We’re at the mercy of the suppliers who we get parts from.

• J

  John Breaux

  1.0

  This was a Home Warranty of America claim. The tech came out, told me that the unit couldn't be fixed until I had the coils cleaned. Quoted me $300 for inside and outside cleaning. I refused the bullying tactic and asked for him just to replace the capacitor since that was his diagnosis. He said he couldn't do it. He left with my money. When I checked with HWA, they assigned another vendor who called me. I told him the story and he said that they capacitor should have been replaced because that's what the $100 covered. The new vendor said they only charge $105 for a chemical coil cleaning so they're coming tomorrow to do that. I would NOT recommend Hodges Heating and Cooling.

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