Hilton Heating & Air Conditioning
Jefferson, Newport News, VA

Hilton Heating & Air Conditioning Reviews

4 stars based on 7 reviews

Featured Comments:

• R

  Rachel Watson

  1.0

  Purchased a new until from Hilton 4 years ago. The Carrier unit stopped blowing cold last night. I can not get an appointment for 5 days. I understand it’s a holiday weekend, but apparently they don’t work if there is any rain outside either. So even though there is a 4 hour clearing of the rain today they let all of their technicians off because of the rain. So they are doing absolutely no appointments Friday, Saturday, Sunday or Monday. I have pets and a toddler and Monday it’s supposed to be 91 degrees.

• D

  Dena Buchanan

  5.0

  We lost our heat on a night that it was supposed to get down to 29 degrees. Even though Richard wasn't able to come out until the next morning, he was here promptly at the time he said he would be. He fixed our issue immediately and then I got a follow up call from Shawn stating that they had proactively ordered the part that we were going to need to replace eventually so that when our heat went out again, they would be able to fix it ASAP and not make us wait. It is this quality of customer service that I wish more companies had! I would (and have) highly recommend them. Thanks so much!

• B

  Bon Ogden

  5.0

  Have been using Hilton for over 15 years. Came highly recommended and I am very satisfied. They are quick, polite, professional and affordable. I trust and appreciate their expertise and always have had a good experience with everyone I have worked with at Hilton.

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