Hill Country Service Company AC & Heating
Main, Ingram, TX

Hill Country Service Company AC & Heating Reviews

4.3 stars based on 12 reviews

Featured Comments:

• S

  Scott Dempsey

  5.0

  AMAZING SERVICE. Yesterday afternoon I called for help. This morning (9 AM) Ty came by and looked at the system. After looking over the 35-year old heat pump, he was able to give me economical, realistic and reasonable options. It's 3:20 PM now, and I've got a brand new system, ready to go. Honestly, I don't know if I've ever seen service this good. Absolutely amazing! I would have given five stars just for that, but for my family the best part was the RESPECT. I know it's a touchy issue for some, but we're around my elderly parents a lot, so when I called HCSC I told them masks would have to be worn in the house. No exceptions. Ty, and later his a helper, were both very respectful of our wishes. That really touches my heart - thanks, guys! As far as I'm concerned, there's only one HVAC company in hill country, and you've found it.

• L

  Lorraine Leonard

  5.0

  This company has been a blessing to our home! They came out and fixed my A/C Issue almost immediately after we called. The service tech was very nice and knowledgeable and took the time to walk me through what the problem was, and what he did to solve the issue. From start to finish that young man made me feel valued and welcomed any and all questions i had. WE WILL ONLY USE THIS COMPANY FROM NOW ON!! Thanks guys!

• J

  John Halstead

  5.0

  If there were a "ten star" option, that still wouldn't be high enough of a rating for this amazing AC company. I called yesterday, 07/30/2020 at around 0900 or so, and spoke to Ty. I told Ty about how my AC went out during the night/early morning. My pervious AC was approximately 37 years old and of course needed to be replaced. I asked Ty if they, Hill Country Service Company, were available to do a quote for me on the same day. Ty said of course they could, which was free, and i figured it would be about 1 to 2 hours before they went to my residence, which was not the case. I texted my significant other to inform her what was going on. No more than 10 minutes later, Ty was already at my house!!!. About 2 hours later, Ty called me back with my quote on a 3 Ton AC replacement along with some other things that needed to be replaced to make the new unit compatible with my furnace. To inform whoever reads this, I had 72° come out to do a quote about 2 weeks ago, which their qoute was about $7,500.00 dollars (felt like i was getting ripped off). Ty informed me that it would cost... $3600.00 all out. After some unexpected discounts, the new total was $3200.00 dollars everything included. I don't think I've ever said "yes, let's do it" so fast in my life. Ty said that the install would be early next week, which was fine because I had AC wall units and fans. At this point I was already pleased and super impressed with the service. Ty then called me back 15 mintues later and informed that install could happen the same day! Ty and his helper arrived at my house and were super friendly to my family and were really respectful! They did the whole job in about 2 hours or so and cleaned up after themselves. The new unit is a absolutely beautiful 3 Ton 14 Seer Rating AC. I couldn't be happier with this experience! I will now, forever, use there Services and I really hope this review gets them "your" business aswell! P.s I know this is a long review. But I rarely give reviews and these people deserve all the praises. Thank y'all for taking the time to read and thank you Hill Country Service Company for being AMAZING !!

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