Hightower Service Inc
Main, Arlington, TX

Hightower Service Inc Reviews

4.9 stars based on 311 reviews

Featured Comments:

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  Nick

  5.0

  Had issues with our system and wanted to get a quote for a new system. I called them for a proposal on a new system and they came out the next day. They spent time looking at the existing system and talking me through what they found. Explained everything very clearly and helped me to understand my options. No pressure, very laid back sales. Gave me 6 different options based on what we discussed. We picked the option that worked best for us and scheduled a time for install a week or so later. They showed up on time, did a walk through and got to work. Workers were very friendly and professional and did great work. During installation process, I was made aware of what issues they had found that had been done by other companies over the years (house built in 1978). Work was completed on time as planned and they did great work. Very happy with the system we chose and very glad we used Hightower service. Highly recommend.

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  Response from the owner

  Thanks for that wonderful feedback, Nick. Rest-assured that we will continue providing you with great HVAC services. Please don't hesitate to call us again in the future.

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  Nick DeJesu

  5.0

  Tenants had smoke blowing into the rental and shut off the air conditioner. I called Hightower and they responded promptly and were able to send someone out a couple hours after I called. They replaced a faulty part and fixed the problem for the tenants within a short time (10-15 min, according to tenants). I got the invoice via email and paid it without issue. I will use them again, if needed.

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  Response from the owner

  Yay! Thanks, Nick for the awesome feedback! Don't hesitate to call us again!

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  Jerry W Marlatt

  5.0

  Our AC was not blowing cold air and they were able to do a same day service. Service men were very kind, friendly and knowledgeable, plus able to explain what they were doing and what was needed in terms most people would understand. They did not try to sell me anything I did need. I would be happy to recommend Hightower HVAC Service to anyone.

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  Response from the owner

  Thank you so much Jerry for the awesome feedback! Feel free to call us if you need our HVAC services again!

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