Herchenbach Mechanical Inc.
Magnolia, Gurnee, IL

Herchenbach Mechanical Inc. Reviews

4.9 stars based on 262 reviews

Featured Comments:

• R

  Ross Ardell

  5.0

  On New Years weekend our furnace began working intermittently. I contacted Herchenbach early Monday morning. Within a couple of hours Trace came by and diagnosed a failing heat exchanger on our 18 year old furnace. He gave me several options to repair or replace. I chose to replace our old furnace. The forecast for the upcoming week was single digit temperatures. Curtis was able to move some work around and first thing Wednesday morning his team arrived and installed a new furnace. The technicians worked quickly and efficiently to remove our old and install the new furnace. By early afternoon our new furnace was working and our house was warm. Thank you to Curtis and his team for their friendly and knowledgeable service.

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  Response from the owner

  Thank you so much for the awesome review Ross, and thank you for the opportunity to earn your business. Hope you are staying nice and toasty warm with all this snow. - The Herchenbach Mechanical Team.

• J

  Jan Stidham

  5.0

  Kelly was very kind scheduling my appointment. Trace came out and repaired my heater. He did a great job, very professional and is a really nice person. I appreciate the great service I received today! Thank you!

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  Response from the owner

  Hello Jan, Thank you so much for the lovely review! We appreciate the opportunity to earn your business. Hope you have a great weekend. - The Herchenbach Mechanical Team Inc.

• T

  Tom Lusinski

  5.0

  I wasn't happy when my "antique" furnace "crapped out" in sub zero temperatures about a week ago, but in under 7 days, we went from making the initial call to Herchenbach, to getting our new Carrier Furnace installed yesterday. It was an unbelievably simple process from start to finish. I got 3 quotes sent over via e-mail the first morning, they were all explained to me thoroughly by Curtis, as HVAC is definitely not my thing, and I chose one of the options that same day, applied for the financing on their website immediately following, was approved 10 minutes later, and they were out here 4 business days later doing the work. Hilllary in the office was fantastic, she remained patient with me, considering all of my questions, as I was nervous about spending the money suddenly, but they could not have been better as a team. The 2 installers were great as well. With the snow melting, I was worried about mud, but they laid down tarps from the entrance all the way downstairs to the furnace room. It was a total non-issue. They got the job done, extremely professional, answered any questions I had with knowledgeable answers, and including demolition, complete install and testing, in 6 hours. It was unbelievable. The Carrier system is so quiet compared to the unit they replaced, and the smart thermostat is so cool as well. Anyway, I would highly recommend Herchenbach and Carrier to anyone looking for a new Furnace and/or A/C system. They will be back out in April doing my A/C system. Looking forward to it! Keep up the good work.

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  Response from the owner

  Thank you Tom for the wonderful review. We value honesty and team work greatly at our company. We are so glad you were satisfied with your service in the office and at your home. Have a great day! - The Herchenbach Mechanical Inc. Team

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