Heating Supply Company
County, San Carlos, CA

Heating Supply Company Reviews

4.5 stars based on 42 reviews

Featured Comments:

• C

  Chad Feiner

  5.0

  I like to reply on Dunia Hamou response, I understand that you were trying to save money and picked up the supplies directly. It's not the fact we didn't want to help you, its the fact you didn't have all or the correct information to do our job to help you. Since we deal with hundreds of customers a day, sometimes we need a refresh the memory where we left off the previous visit, especially when theres more than one counter guy at the counter. It's not the fact that you were a woman or from another country we deal with contractors who knows what there looking for, knows the parts or equipment, and many of them are women and from other countries on a everyday basis. I think and truly believe if you knew what you were trying to pick up and the parts that you needed, the counter guys would of been mo.e helpful to you and had a better experience

• D

  Dunia Hamou

  1.0

  The first time I came here, the guys acted confused and didn’t wanna help me. Apparently they don’t help customers who aren’t contractors because we don’t know how to request stock. I don’t, but I had a list of items with pictures. They eventually helped me. Went back to return a few things we didn’t end up needing and the guy, Chad, was okay. Just went back maybe 3 weeks later for the third time to get some more items - the same items I returned in fact - Chad acted like he had no idea who I was and what I was talking about. Fine, whatever, there are a lot of people who come here, as he kindly reminded me. I am a muslim woman in a hijab. There are not many contractors that look like me. I don’t care how many Johns and Mikes come to your store, you remembered me and didn’t wanna help 🤷🏽‍♀️😂

• M

  Murray Roblin

  5.0

  Great supplier and friendly, helpful staff. If you know what you want, they'll help you find it. As others have said, it's primarily a trade distributor, but they also support knowledgeable homeowners. Don't go first thing in the morning -all the tradespeople are picking up their supplies for the day and the staff won't have much time to help. Their solid ductwork and fittings are much, much, much higher quality than at the big orange store down the street. And their pricing is very reasonable and competitive.

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