Heat & Cool LLC
Main, Danville, IN

Heat & Cool LLC Reviews

4.6 stars based on 52 reviews

Featured Comments:

• L

  Larry Killela

  5.0

  Heat and Cool installed a new furnace and air conditioner for us. The work was professional, they were very polite and left everything clean. I also had them insulate my attic, I only had about 4 to 6 inches of insulation. I have received 2 gas bills since the install and they are half of what they were last winter. I will defiantly keep using them

• X

  Xiao Yu

  5.0

  I had my 15 year old Bryant gas furnace replaced yesterday. I would like to share the great experience I had with using Heat & Cool as my service provider. First, I want to highly recommend the sales director, Brett Wagner. He came over to our home at 6:30PM after I got off work to walk me through my options. Since I work in the HVAC industry I knew a lot about the information he was providing me. However, I was still very impressed with his thorough knowledge of the products and non-pushy sales approach. That whole meeting lasted about 30 minutes. I told him I would get back with him on my decision after I meet with a second local dealer to get separate quote on the exact model unit. Fast forward to the next day. The second dealer came over to the house and provided us with a quote that was similar to Heat & Cool. Ultimately, I chose Brett because of his timeliness, professionalism, and military veteran background (support our military!!). Two days later, the installation crew arrived on time with our new gas furnace. I want to give Aaron a big shout out for keeping us updated and informed regarding the progress of the installation. Specifically, the crew brought to our attention two issues they had discovered during the process. First, the gas line that was connecting to my fire place and grill was not properly installed. Aaron told us he would fix that issue - no additional charge. Lastly, he took a picture of our crawl space and showed us water was being dispensed into it by our A/C unit (later on by our new gas furnace). He recommended that we get a pump installed so water would not pool. He even called contractors on our behalf to receive job quotes. We agreed on a bid and the repair is scheduled to be done next week. That is what I call superior service. Overall, we love our new gas furnace and look forward to the money saving efficiency it will bring. If you're in the market for a new gas furnace or A/C unit, please consider Heat & Cool as your provider. They exceeded our expectations, and I look forward to using them for future HVAC needs. Ask for Brett Wagner and he'll take care of you.

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  Nathan

  5.0

  Heat & Cool saved my family from a major mid-summer ductless AC system breakdown. My family had recently bought a house where the previous good ol' boy owner had recently installed a Bryant ductless system himself from his "honey-do" list. The estimate H&C gave us to fix and redo our system was very reasonable, and despite more hours of diagnostics and tech support than they probably originally realized would be involved in a very technical and complex problem with improperly installed ductless technology, H&C honored their original estimate and gave us a year warranty on the work they provided. My family has enjoyed a much more comfortable summer, and we think daily with gratitude of the H&C team. H&C has always been very responsive and professional. I highly recommend their services!

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