Harris Comfort
Chancellor, Newtown, PA

Harris Comfort Reviews

4.7 stars based on 35 reviews

Featured Comments:

• A

  Andrew Crouthamel

  5.0

  I recently had a whole home generator installed from Harris. I evaluated several local Generac partners and found Harris to be easiest to work with and with the best proposal. By best, I mean the best value, as well as the most professionally prepared. You can tell how well managed they are and how detail oriented their team is from that alone. Tom did a great job collecting all of my details and requirements, he had no issues with my requests for generator placement, landscaping preservation, and transfer switch placement. I was even provided a map of exactly where everything was going! Tim, Danny, and Parker of the install team were great. All of my requests from the sales process were understood by them and everything was installed as discussed and expected. They did a great job with the wiring, which was routed and secured professionally. They also waited for the propane company to come and hook up so everything could be tested before leaving. Lastly, the Mobile Link app was activated while the install was occurring, so I could verify its operation before they left. Everything went smoothly and I couldn't be happier! I have also used Harris for Mitsubishi ductless repair and that was a pretty good experience as well. So far, I am impressed with Harris, and look forward to future business with them.

• S

  STANFORD SCHOEN

  5.0

  After getting multiple proposals, we purchased a Generic 18 Kw standby electric generator from Harris Comfort. Extremely happy with the entire process - dealing with the saleswoman, coordinating the installations, getting LP delivered, and setting up a payment account. Based on their recommendation, we also decided to have them arrange to install a new main electric panel installed to make the whole system up-to-date and safer. This was done by a licensed electrician that does many electric generator installation jobs for Harris. Just a beautiful and neat job replacing 40-60 year old electric panels and wiring. The Harris Comfort installation crew finished installing a generator and a LP gas tank and underground gas and electric lines. They did a fantastic job and were very friendly and accommodated my many questions and concerns. They listened to me and were able to work around a few things to make the job better whenever possible. Here are a few: 1.) There were two underground stormwater drain hoses (4" and 6" diameter) running from our back yard that intersected with the gas line trench. I marked the area before they arrived and they dug under them so that the drain hoses were not disturbed or damaged. 2.) Location of generator pad was discussed and moved back around three feet so that a lawn tractor can fit between the generator and some azalea bushes. To do that one of the men had to dig out about 10 square feet of pachysandra to allow the three foot clearance from the generator air inlet. 3.) For the electric line from the generator to the house, the trench had to run under a fifty year old boxwood hedge next to the patio. I was concerned that they would be damaged so the crew decided to dig the trench up to the hedge on both sides and then dig under the boxwood roots. This worked perfectly. 4.) The crew had to cut through a cement patio for the electric line trench from the generator to the house. They used a diamond blade saw to carefully cut the patio and lifted up sections without breaking them into small pieces. This allowed them to backfill the trench with dirt and gravel, compact it and them reinstall the old cement pieces back into the original placement. This saved me a lot of cement work and actually looks great since the old existing patio surface is the same with just a small saw cut line that I can grout or caulk after it settles.

• C

  Chris Ryan

  5.0

  After years of hearing from HVAC contractors that we needed a new home heater, and wanted a whole house generator, we called Harris. They looked at our 30+ year old unit and told us there was nothing wrong with the old unit and it just needed a good tuneup. In my line of work, honesty goes farther than the sale, and I knew at that moment we had our new service provider. We had them fix our heater (works perfectly now), install our whole home generator on time, and provide us with very affordable home heating oil delivery. I would highly recommend them to anyone looking for a trust worthy company that isn’t after your wallet.

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