Harbor Point Energy Products LLC
Benson, Frankfort, NY

Harbor Point Energy Products LLC Reviews

2.3 stars based on 15 reviews

Featured Comments:

• K

  Kathy

  1.0

  Zero customer service! My tank was just recently removed with propane in it for a unpaid bill with no mail notice. I called and tried to explain my situation, The bill was in my Husband’s name(who just recently passed away) I spoke to a Melissa and said I’m not trying to make any excuses for not paying our bill, but the bill was in my husband’s name, so I had no idea I owed. She said multiple statements have been sent (I haven’t received anything and that’s a lie) if I did I would of paid my bill. She rudely said “ well..we did our part!” She also said she called the contact number (my husband’s phone I check every day) not one message or call from this company! And doing it in the middle of winter, even better..Just reading all the other reviews, I guess they definitely need to have a better billing/ customer service training.

• J

  Jennifer Winkler

  1.0

  I would have given 0 stars if the site would allow me too. We recently changed companies and had a full tank of propane that was returned to Harbor Point. We were charged $125 to pick up the tank. We were also charged $4.83 per gallon of propane for the last refill and were only refunded $1.50 after they picked up the tank. They will not work with us to correct the issue, nor do they seem to care. Very poor customer service.

• M

  Mark McGoey

  5.0

  You can always depend on "Harbor Point" for you energy needs. John and his team are professional. The office staff and technicians are polite and friendly. Keep up the good work!.

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