Hancock Refrigeration Heating & Air Conditioning
Lookout, Leonardtown, MD

Hancock Refrigeration Heating & Air Conditioning Reviews

4.9 stars based on 271 reviews

Featured Comments:

• J

  Jeremy Stover

  5.0

  Hancock is a very professional company. Our furnace had some pretty major safety issues that another company failed to disclose and/or repair. I had about 6 other companies come by and give us thoughts and estimates for other systems, and Hancock was the only company who was truthful up front about the type of system to put in. The other companies didn't even talk about the outside factors like air sealing, insulation, window placement and direction, Duct sealing and insulation, manual Js and Cs, etc. Hancock offered this info up front, and so passed the honesty/integrity test. They then installed our furnace and AC unit a few weeks later. It took them a day, they were prompt and professional. Explained the homeowner maintenance issues. Came back a couple weeks later when we had a thermostat issue and were prompt in taking care of that as well. Good prices as well. I'd heavily recommend them!

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  Response from the owner

  Thank you for the wonderful review, and we appreciate you choosing Hancock Refrigeration for your system replacement.

• A

  Alan Samler

  5.0

  Called to have a commercial freezer looked at, was leaking water inside unit. Hancock responded very quickly and professionally. Repair turned out to be very minor but the service techs were very professional about it and quickly repaired the freezer. I will definitely use them again.

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  Response from the owner

  Thank you for the great review Alan! We appreciate your business and look forward to working with you in the future!

• B

  Barbara Anderson

  5.0

  Fast and efficient service. Employees are very courteous and professional. You don’t find many companies these days with good service and you actually get to talk with someone and not a machine. Highly recommend this company for all your HVAC needs!

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  Response from the owner

  Thank you for leaving the five star review Barbara. We appreciate you as a customer!

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