H & H Radiator & AC Repair
Pembroke, Hampton, VA

H & H Radiator & AC Repair Reviews

4.3 stars based on 69 reviews

Featured Comments:

• R

  Roy Harper

  5.0

  Like many businesses during this time, this business is short of help. My Jeep ran hot so I took it in for repair. Since I live in Maine I wanted a reputable business which H&H Radiator is. I've known of the business personally for 50 years having worked in a service station up the road from there in 1971. They had trouble diagnosing the problem. The radiator was replaced which was needed but didn't solve the problem. Water pump replacement was suggested. I authorized the work and was told it would be another day's wait. Early afternoon the next day I got the call my Jeep was ready. It turned out the culprit was the fan. Much to their credit, H&H Radiator repaired the fan which lowered the price of the repair work. As far as replacing the water pump, that was done at a price that brought the price in close, but less than, the original estimate. I was treated VERY fairly. I've done some driving and my Jeep runs cooler than ever now. I highly recommend H&H Radiator and encourage you to be patient during this difficult time for so many businesses. They will get it right!

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  Response from the owner

  Roy, thank you for sharing your kind words & experiences with the H&H Radiator crew! We couldn't be more pleased to have helped with your Jeep's diagnostics and cooling concerns. We appreciate your patience more than you know, as we traverse these interesting times. We wish you and your Jeep many more safe travels, and know that you can always count on us when the time comes. Thanks again!

• J

  Joseph Romero

  5.0

  Very happy with my experience. No one could beat the price for the work needed. VERY FAST turnaround. I had a fog light out after the service which was never a problem. I took my car in after I picked it up and in 2 minutes my car was on the stand getting looked at. 5 minutes later the mechanic fixed my light and I was on my way.

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  Response from the owner

  Joseph, thank you for taking the time to leave us a wonderful review! We are pleased to hear that you are very happy with your experience at our shop, and that you found us to be fast and reasonably priced! Thank you for your feedback, and thank you for trusting us with the care of your vehicle. Please let us know if there is anything else we can do for you!

• J

  Jason Thomas

  1.0

  I took my car here for a power steering belt issue after being recommended this place by another shop. They completed the repair work and then told me there was more work that needed to be done on the car and told me to come pick it up right away. The technician was very vague about what was wrong with my car over the phone and the place was closed by the time i went to pick up my car. I decided to call them the next day to get some clarity of what was wrong with my vehicle. The technician on the phone said that my timing belt was at risk of breaking and they don't recommend me drive my car. seeing that I had already picked up my car I was not happy that they told me to come pick it up with such a severe problem without giving me a quote on what it would be to repair it. I then asked them to give me a quote to repair the issues and they said they would call me back. They called me back and I missed the call so I returned the phone call. They told me the person was busy and they would call me back. No one ever returned my phone call. I have since took my business elsewhere since it seems like they are uninterested in repairing my vehicle. This place seemed nice and friendly when I first went to them.

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