H & H Mechanical, Inc.
Hill, Austell, GA

H & H Mechanical, Inc. Reviews

4.9 stars based on 87 reviews

Featured Comments:

• G

  Gail Dease

  5.0

  Jesse Powell handled our service request. He was prompt, polite, and professional. He had our heat fixed in less than an hour and had the house nice and warm quickly. I highly recommend H&H Mechanical for your HVAC needs.

• R

  Ruth Castellaw

  4.0

  The work was done timely and, to my limited knowledge on Heat/Air, done well. My concern was with the technicians. They were very polite and personable but their physical capabilities worried me. The units had to be carried up to the second floor then up fold down attic stairs. I would assume that is routine with your installations. My worry was that they seemed to have a very, very hard time carrying the weight. They moaned and complained and one said he was "getting to old for this." They complained about back and knee issues. One was very overweight and I literally feared for his health as he hauled the units. I also feared that they would lose their balance or drop the units as they climbed the stairs injuring themselves and damaging my house. I was very uncomfortable the entire time they were hauling the units. I would have thought there would be a better way to get the units into the attic, i.e. pulley system or , at minimum, younger stronger men.

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  Response from the owner

  We sincerely apologize for any issues you may have experienced during your installation. Customer satisfaction is something we take very seriously and anything less than ensuring you are completely happy and comfortable is unacceptable. We appreciate you bringing this to our attention.

• t

  tony watkins

  5.0

  H & H is a very reliable and trustworthy company. I have been doing business with them for years and would recommend them to anyone needing HVAC work.

More reviews (7)