H.D. Service Co
Seward, Topeka, KS

H.D. Service Co Reviews

3.8 stars based on 41 reviews

Featured Comments:

• M

  Michael Bascom

  5.0

  Had an AC fail at the end of the summer. The team at HD Service worked with me and the home warranty company to replace the inside coil. While there, the team was able to ascertain a failing furnace and coordinate with the warranty company for a replacement before we got hit with those cold Kansas summers. Very friendly and knowledgeable service team. Helpful front office team kept me informed and promptly scheduled. Would turn to them again for my heating and cooling needs.

• D

  Derek Carmichael

  5.0

  American Home Shield sent H.D. Service out on a "No Heat" call they sent a tech out same day (same morning, actually). They diagnosed and replaced the needed parts. When one of the parts failed they sent a tech right out to replace it immediately. Excellent sevice from dispatch to service techs!

• F

  Frank DeLeon

  2.0

  Poor customer service. They admitted to not knowing much about our A/C system but still continued to work on it. A month later they were blaming parts, technical support and other mysterious factors. They never diagnosed it correctly, removed freon from the system and would not contact us to explain where they were in the repair process. We had to pay another company to put almost $300 in freon back into the system. They had a poor attitude when we explained they should be partiality responsible for it. They kept blaming us the whole time. I'm really not sure how they could stay in business with that kind of business practices. The freon fixed the issue we had.

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