Griffith Energy Services, Inc.
Aurora, Easton, MD

Griffith Energy Services, Inc. Reviews

4 stars based on 9 reviews

Featured Comments:

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  Mike Donovan

  5.0

  I called on a Saturday morning for a family member. The amazing Staff at Griffith called me three times to process my request as fast as they could. I’m in a customer service industry and from my experience Griffith not only raised the bar for quality service they set the standard. Call and experience it first hand! I was truly wowed by their service and staff. I can’t thank them enough for their response and understanding. Thanks to everyone involved with my request, I have nothing but praise for the team! Thank you again. A++

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  Response from the owner

  Thank you so much for sharing this with us, Mike! We're so happy that our team was able to help you so quickly!

• C

  Chris Quicke

  4.0

  Has been pretty good, I have had them for about a year. This morning I called to inquire about getting a delivery as my tank was almost out, the receptionist was not very pleasant at all and it seemed as is if she did not like her job she informed me I needed to have a alarm installed which I knew nothing about. most of the other people have talked to from the company seem very pleasant but I'm thinking about going elsewhere. Update a manager called me back and gave me a better price on the oil and a coupon so I'm continue to use them for now with no problems

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  Response from the owner

  Hi Chis - thank you for the update. We apologize for your customer service experience, but we're glad to hear your area manager was able to help! Please don't hesitate to let us know if there's anything else we can do.

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  Clark Semmes

  5.0

  Charles did an excellent job servicing our furnace. He arrived promptly on time and was friendly, courteous, and totally professional! We love Griffith Energy Services!

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