Griffith Energy Services, Inc.
Main, Berryville, VA

Griffith Energy Services, Inc. Reviews

3.9 stars based on 28 reviews

Featured Comments:

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  Sonny Burke

  5.0

  I have used Griffith Energy for my home heating oil for more than eight years. Their service has always been dependable and deliveries always arrive on time as promised. Staff is very knowledgeable and always provides the best price available for heating oil. Griffith Energy's monthly payment plan provides a great opportunity for customers to spread heating oil cost over an entire year instead of spending a large sum at one time. A special shout out to Customer Service Representative Sharon H. for her expertise in handling my service issues.

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  Response from the owner

  Thanks so much for the great review, and for choosing Griffith for the last 8 years! We'll be sure to pass your kind words along to Sharon!

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  Alfred Newman

  5.0

  We have employed Griffith Energy Services , Inc., to maintain our oil - fired hot water base board system in our home for over 42 years and are very satisfied customers of their services. We cannot say enough positive words to describe the responsive support provided by the Griffith Manassas, VA, office in the replacement and installation of a new oil-fired hot water base board system after our 35 + year old oil - fired system finally gave up the ghost in January of 2020. The new system installation was a work of art and has functioned well through the nation-wide Covid-19 experience we have had. Ensuring that we always had delivery of oil at good value and quality, Ms. Sharon Hill, of the Griffith central office in Maryland, enrolled us in Griffiths Cap price program and we have never looked elsewhere after 42 years of excellent service! WELL DONE !!

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  Response from the owner

  Thank you so much for the wonderful review, and for your 42 years of being a Griffith customer!

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  J. Andrew

  1.0

  After many years of business with this company - I can attest that Griffith no longer offers the value and satisfaction we once experienced and often boasted about to others. The techs are great! Although those in leadership do not possess the acumen required to fix problems they cause, or mitigate recurring circumstance which erodes our trust and confidence in their company and degrades the value we once experienced. As such, we're given no choice but to pack up our multiple accounts to seek partnership with a servicer that values our business and doesn't make their inability to meet a reasonable service mark the customers problem. If you're seeking a professionally managed and accountable outfit - consider other options.

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  Response from the owner

  We are sorry to hear this feedback after your many years of positive experiences with us. We take pride in providing excellent care to our customers and would welcome the opportunity to serve you again. Please feel free to call Tony Ray Sr, District Manager at 301-322-5100, [email protected]. Thank you.

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