Green City Heating and Air Conditioning
Central, Kent, WA

Green City Heating and Air Conditioning Reviews

4.8 stars based on 73 reviews

Featured Comments:

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  Tramaine Murray

  4.0

  We hired Green City to install a 3-Zone ductless system in our home after the heat wave last summer. We were first scheduled for install in September but a delay of the head units pushed the install. We got rescheduled for install again the last week of November and again was informed the day before what we had ordered was not in stock. After not hearing from anyone for almost two months regarding the status of our equipment and install, I called and requested if we could just upgrade the units to something that was in stock. We were able to do so and received a discount on the upgraded units. Finally. everything has been installed and we are pleased with thus far. The installers were friendly, explained everything they were doing, and cleaned up afterwards. Even though it took almost 6 months to have the system installed and it was unfortunate what we originally ordered caused such a delay but we are pleased with the upgraded Daikin Emura system.

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  Response from the owner

  Thank you for taking the time out to leave us a review! Happy to hear we were finally able to get your install completed and you are happy with the over all outcome. I apologize about the lack of communication on our part, it is unacceptable and is something we will continue to work on as we find our footing when it comes to dealing with the current equipment shortage. Again, thank you for taking the time to leave us a review. Brittany Green City Heating and Air

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  Jason Barrett

  5.0

  We would definitely use Green City in the future. We had a very positive experience with all of the staff at Green City. Jeff, the owner, came to our place about a year ago to give us a bid for a mini-split system install and we sat on it until a month ago as it is a big investment. He was very no-pressure and patient in answering all of our questions in easy to understand terms. Of course the price went up for our install but it had been a year and the increase was logical. Alex and Anthony the installers were on time each of the two days for our job and very polite and good communicators. Alex was great about correcting one issue with the type of head unit that we wanted in our main living room (we went with a silver/gray finish instead of the normal white). Alex made sure to check in with us at the beginning to identify the locations of the five indoor units and he didn't even blink an eye when he found out he needed to run some of the lines through our cramped attic to ensure the line sets didn't run around the front of the house. He also made sure to check-in regularly on how the install was going and to go over the appropriate running of the electrical line that met our needs as well as theirs. The indoor units are super quite and cool down our rooms quickly, just what we wanted. We can't wait to try out the heating function this fall/winter. Alex and Anthony even notched out one of the line set cover runs to sit nicely up against our air vents.

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  Response from the owner

  Jason, Thank you for taking the time to leave us such a great review. It is nice to hear customer's experiences with our installation crews on site. I will be sure to pass along this review to Alex and Anthony. Let us know if you need anything further and we look forward to working with you in the future for any of your HVAC needs. Brittany Green City Heating and Air

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  Jacob Stone

  5.0

  Green City Heating & Air Conditioning was phenomenal to work with. During a busy summer, Jeff made time to visit my house and talk through all the options for heat pumps – and explained various pros & cons of the systems so that even a first time homeowner like myself felt knowledgeable and empowered to make a decision. Once I made a choice for a heat pump, his team stayed on top of notifications throughout the supply chain crisis of 2021, keeping me up to date about when the equipment would arrive in order to schedule the installation. The installation team were totally professional, friendly, and quiet! They were courteous around the house and very mindful not to let our cats our while working at hour house. The installation was totally completed within the single day, and at the end I was given a very thorough explanation of every piece and how it worked. I would absolutely call Green City for any future HVAC needs. 10/10 highly recommended.

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  Response from the owner

  Jacob, Thank you for taking the time to leave such a great review for us! Your experience is exactly what we strive for all of our customers so they can make an educated decision, feel confident and taken care of through the process. I will be sure to share this with our team. Thank you again and let us know when you're ready for a general maintenance on your new equipment. Brittany Rush Green City Heating 206 227 6616

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