Greater Comfort Heating and Air
Monmouth, Newport, KY

Greater Comfort Heating and Air Reviews

4.5 stars based on 96 reviews

Featured Comments:

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  Phil Vancini

  1.0

  I had Greater Comfort Heating and Air out to do scheduled maintenance and was told I needed to replace the reversing valve on the unit. They informed me the cost of the repair would be about 1/3 the cost of replacing the system. They suggested that I replace the system due to the age and they sent over quotes the next day. I decided to get a second opinion and thankfully I did, nothing was wrong with the system. It has been about a year since they were here, and the system still functions great. I would never let them in my home again and would not recommend them to anyone, thankfully I got a second opinion and did not get ripped off.

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  Nate Rickard

  5.0

  We've used Greater Comfort to maintain our systems for years. They do an outstanding job, and all the technicians are very professional and know what they're doing. They've been available and very responsive, even when we've needed their services after hours. Highly recommend!

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  Response from the owner

  Nate, thank you for your continued support and for trusting Greater Comfort Heating and Air with your home comfort needs. We appreciate the opportunity to work together and for you sharing your experience!

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  Elvedin Melkic

  5.0

  Edis and Steve are amazing. Edis came out 4 times and Steve came with him on his last visit to try and see what the issue was with our furnace. Edis did all he could to see what was wrong with our furnace and didn’t stop until he figured out what it was. Our heat was out for more than a month and we thought it was the furnace that went out. We had other companies come out before greater comfort, and all they did was try and sell us on a new furnace. Greater comfort came out to try and fix the furnace first before even considering upgrading. After all diagnostics and everything, they were able to conclude that the furnace wasn’t the issue, but that it was the meter from Duke energy that went out. Greater comfort was professional and patient through the whole process and I would definitely recommend them over anyone else. They actually try to help the customer by any means necessary and they’re not looking to make a dime off you.

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  Response from the owner

  Elvedin, thank you for trusting Greater Comfort Heating and Air with your furnace needs. We are happy that we could diagnose and solve the issue giving you the home comfort you needed. We appreciate your business as well as your 5-star review! Thank you.

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