Gray’s Heating & Air Conditioning
Horse, Hilton Head Island, SC

Gray’s Heating & Air Conditioning Reviews

4.9 stars based on 109 reviews

Featured Comments:

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  harry goussetis

  5.0

  Very satisfied with the service from Gray’s. We had a problem with our air conditioning unit and called Gray’s on a Friday at midday. A service tech was there within an hour. He helped get the old unit up and running to help us try to get through the weekend while we dealt with the office on a quote for a replacement unit. By 5:00 that evening we finalized a quote for a new unit and scheduled installation for the following Monday. The installation went off without a hitch. We are very impressed with the service and would highly recommend.

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  Todd Willbur

  5.0

  2020 - Once again just an amazing job. We moved and needed to replace another AC unit and only called one company. The quality of service and professional from the top to the bottom is just outstanding. The technicians not only replaced everything they even vacuumed and cleaned around the outside uint. The new unit duct work connecting and adding a drain pain looks like the took the time on the little things. Thanks again for great work it was noticed. 2018 - I just wanted to say thank you to the owner and staff. After several appointments with multiple companies, we finally ended here. Why you may ask. One they listened to our concern. When we told the owner of our price and what we could afford there was no big push to upscale or pressure. Last the technicians that came out were spectacular not only were they able to remove our 30 years old system the house now feels fantastic. We just wanted to say thank you for excellent customer service and efficient install. Here is to the next ten years of exceptional care I am sure of.

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  Patty Pastor

  5.0

  Excellent customer service! My heat pump started making an awful noise on a Saturday afternoon. I immediately contact Gray's; I received a call from the on-call technician within 15 minutes and he was at my home to evaluate the issue within an hour. The bad news was that the very dated heat pump needed to be replaced. The good news -- Gray's scheduled me for 8:00 the next business day. The technicians arrived on time and completed the work as planned. I couldn't have asked for a better experience.

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