Good Earth Air Conditioning & Heating
36, Rosenberg, TX

Good Earth Air Conditioning & Heating Reviews

3.4 stars based on 10 reviews

Featured Comments:

• D

  Dewey Matthews

  1.0

  I received service from Good Earth Air Condition & Heating on 4/22/2020. Two days after they completed the so call repair, there was no air blowing through the vents! I called and left a message on the 25th and the 26th. I did receive a call back on the 26th advising; it's 77 degrees and I could hear the air blowing, but nothing was coming from the vents. The company claims I said I could feel air; BS! Why would I call if I could feel air and it's cold in my home; makes no sense. However the guy who answered the phone, name unknown was very rude and so was I as I did not receive what I paid for; which was a working AC unit! See the response he sent after we got off the phone! Is this a response of a 5 star company....?

• T

  Tony Stroot

  1.0

  Their original service was great. Everything went smoothly, and Robert provided me with all of my warranty paperwork and everything else I needed. However, when my AC unit stopped working 22 months later, he was nowhere to be found. He seems to have dropped off the face of the earth. Numerous texts to his cell, voicemails, calls to his shop, and messages on his website all went unreturned. I eventually went with a competitor and pay a couple hundred bucks out-of-pocket to replace a $15 part and $1 fuse. So much for paying for that warranty. I don't know what happened to them. Either they closed up shop, or they're still in business and simply don't want to help an existing customer. Either way, editing my review & rating seems appropriate now.

• D

  Don Allen

  5.0

  Super service! From the time they accepted my call for help at 12:20pm from my home warranty company to the time job completed (6:55pm) super fast and to the upmost professionalisms. With my ac not cooling I had to do something fast! Houston Tx heat is no joke. Contacted my home warranty and expected the old usual run around. Not this time! Call back within minutes from Good Earth Air conditioning and heating. Stated they can get to me by the next morning however since they took it upon themselves to speed the process up since Robert the technician lived close to my house. He contacted me by email stating he was in route n can take a look. Before I knew it the job was done and mother in law and my dogs at my home were getting cooled once again! Confirmation email and invoice was emailed with a balance of $0 due! Awesome!!!!!!!!!! These guys rock solid! My recommendation to the highest! 5+ stars!

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