Good Air & Appliance Repair
Cove, Richmond, VA

Good Air & Appliance Repair Reviews

3 stars based on 10 reviews

Featured Comments:

• S

  Steve Lapkin

  1.0

  Took money for diagnostic, claimed to order part months ago. Office staff rude and dismissive, will not return calls. Office has no record of our order or transaction. Leads me to believe they simply scam for diagnostic money with no plan to actually order part or complete repair. Been promised numerous return calls; none received. USE AT YOUR OWN RISK!

• G

  Grayson Goldman

  1.0

  Literally the worst. Was assigned by a warranty company despite my hesitation based on already bad reviews. Came and “fixed the problem” which didn’t fix anything. I reached out again and was told “it must be a different part” and it was ordered. Since then, no response to phone calls from me or the warranty company and it has been 7 months. When I called from a different number, he scheduled an appointment and then hung up. He didn’t even ask for my name or address. I immediately called back, he took my information, assuring he had the new part. Never showed up for scheduled appointment and still will not answer. Took the money and ran. Do not use.

• N

  Nancy kennedy

  5.0

  This repairman rescued me by fixing my fridge in about 35 min. He took one look and knew exactly what to do. He was the 4th person who First American Home Warrenty dispatched. The first one said there is a virus you know. duh! said he could come next wk. which was nearly 2 weeks ago. I said no. Then the second one AARS said they would come next tuesday. The third one landmark services did not diagnose the problem and put the wrong part on my fridge. after he made them pay for after hrs. Then told me he had to order the part. came 3 days later. I had to call FAHW.again and he ignored my begging him on his facebook page and at end of day said get someone else and I told them to send someone local which they did that aft. it was Good air and Appliance,on Angies list and he diagnosed the problem with one look and went to truck and got the part and scraped the ice off my freezer wall,opened the panel in back and put it on. He told me to let it thaw overnight and today I turned my fridge on and it worked. I have ice cubes and a freezer again. I had to throw so many groceries away and it took nearly 2 weeks to get it fixed. He is a very polite and efficient man. Thank God.

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