Go Green Heating & Air Conditioning
Eastlake, Seattle, WA

Go Green Heating & Air Conditioning Reviews

4.9 stars based on 101 reviews

Featured Comments:

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  Pat Cavit (Tivac)

  5.0

  We hired Go-Green to install a Mitsubishi system consisting of a wall-mounted outdoor compressor, attic heat exchanger, and ducting and vents throughout our house. During the project Mark, Kelli, Jeremy, and Abel from Go-Green were communicative, and extremely knowledgeable. Jeremy in particular was excellent and helped us narrow down on the right system type, system sizing, and several other aspects of the project. Once the project started the Go-Green employees were very nice. There were some issues during the install: the wrong hardware showed up originally, a worker slipped and put their hand through the ceiling, and originally the coolant lines weren't routed where we had asked for. But every single issue was corrected quickly and to our satisfaction. Their installation foreman Abel was excellent, he truly cared about the quality of the work and paid attention to the details once he arrived at our job. Mark Strok is the owner and we chatted several times on the phone throughout the install. He really impressed us with his responsiveness, kindness, and willingness to make sure things were correct and we were happy. We ended up with a system we love and a warm house!

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  Josie Amory

  5.0

  We got bids from four companies to replace a gas furnace and add AC. We were initially also considering switching to an electric ducted heat pump system or a dual fuel system with a heat pump. Mark from GoGreen was very helpful in talking through the benefits and disadvantages of the options. The GoGreen bids were clear and comprehensive, including taxes, permits etc which other bids did not take into account. Mark was also very responsive with revised bids when asked, schedule confirmations and changes. On the day of installation the team was professional, thorough and tidy, even though they had to work in small spaces. Mark had shared that our AC unit would be less expensive than detailed in the the bid. After installation it turned out the installed unit, because of its shape to fit under the porch, was more expensive. Not only did Mark honor the bid price, he took $500 off as he had told us it would be cheaper than the bid. The take home point is that Mark was very honorable and committed to the promises he made us. I would definitely recommend GoGreen HVAC and would use them again and in the future.

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  Phecda Louie

  5.0

  What can I say, I’m throughly impressed by the great service Jeremy and the Go Green Heating & Air Conditioning team has provided. And would recommend their services to any family and friend, with no hesitation. With the crazy heat waves in Seattle these last few summers we decided to hire Go Green to help with installing a Mini-Split system to provide A/C in our living room and master bed room on a positive recommendation from our neighbors Jeremy initially came out last year to help us with assessing our needs and provided a detailed quote with clear breakdown on parts, labor, permits, electrical install, and warranties. They were also able to pass down rebates from the city and manufacture which made us feel great about the pricing. After booking the install in early Jun it took Go Green about 1.5 months to get installers out in mid Jul. Gavin was the onsite team lead, he was professional, clearly walked us through the install process and expectations, while following up on a few tweaks we had asked for throughout the install process. One first day they installed all the interior units, and on the second day they connected up all the electrical wiring and got the units working. One hiccup that ended up being the highlight of our experience with Go Green was their ownership around a mistake the electrical subcontractors made. On the second day the electrical subcontractors drilled six larger 6” whole around our main electrical breaker. We had not expected this level of work on our home, and was disappointed to find out that the electrician wouldn’t cover the drywall repairs. However Jeremy stepped up and offer to fix the drywall issues at no cost to us. Over 6 days they came out and got our home fixed back its original state with texturing, primer and paint matching, all with clear communications throughout. If there was an option to give 6-star review I would totally have provided.

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