Global HVAC
Vineland, North Hollywood, CA

Global HVAC Reviews

2.9 stars based on 19 reviews

Featured Comments:

• A

  Al

  1.0

  Absolute worst. Inconsiderate. Rude. Unprofessional. Not wearing a mask. Rescheduled because he couldn’t find parking. Argued with me. Lied about completing the job. Competed the task in the system. American Home Shield policy said we have to wait for consumer relations to resolve the issue since they claim they completed the job which will charge us for the visit despite the fact they did no work whatsoever. Aaron should be fired imo.

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  Response from the owner

  Unfortunately the behavior which you are describing in this review comes from your side. We are taking legal actions against you with AHS insurance. We have car dashcamera footage of your behavior towards our technician and his call to 911. You were verbally harassing technician because he did not want to listen your commands. Insurance will contact you on this matter.

• D

  Derek Alvizo

  1.0

  Absolute anarchy. Believe the 3/5 review on this company. Company represents poor business ethics and gets most business from home warranty company contracts, companies that will weasel out of a contract based off this company's inaccurate assessment. Employees show up and state that my compressor unit lived it's lifespan, however they go to the warranty company and state that parts are bad due to "missing parts". Missing parts they refer to were never required or built with at the time of installation 16 years ago! When questioned for clarification the company began back pedaling stating their initial claims were mistaken. Even the almighty google and 2 other HVAC companies stated that my unit lived its life and that the unit was properly cared for Manager did NOTHING to address my concerns. I wouldn't take the time to type all of this out if I didn't thing they were an unethical company with poor leadership and service who do not deserve your business. Like me I'm sure you work hard for your money. Use it elsewhere. Hopefully this review can save one of you. Avoid at all costs.

• A

  Angie Dominguez

  5.0

  I was introduced to Global HVAC thru my AHS warranty company, after I saw the reviews I was worried but I decided to go with them and give them a chance. They are very reliable company, I had the most amazing experience with the two serviceman, Kevin was so professional and after checking my AC he knew exactly where the problem was and he promised to come back ASAP because they had to order a part but if they had it in stock they would come back the next day. To my surprised the office called me the same day and made an appointment to come back the next day. I have to say they are very professional, efficient, knowledgeable and swift. I highly recommend this company, ask for Kevin if he is available. Thank you Kevin and Global HVAC, I will be able to sleep better tonight.

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