Global Heating And Cooling Services
Frontage, Milpitas, CA

Global Heating And Cooling Services Reviews

4.8 stars based on 59 reviews

Featured Comments:

• E

  Erik Newton

  5.0

  John picked up his phone on a Sunday at 3:30. Good sign. This company lives up to the rave reviews. I was trying to diagnose and fix my 20-year old Carrier unit myself, and after 3 hours and two trips to the store I gave up and called John. Not the best use of 3 hours, and I was in a bad mood because I may have damaged the unit by grounding a wire and probably making it worse. John's diagnostic rate is fair and his parts/job rates were reasonable. But because I had been mucking with it, he wasn't sure he wanted to get involved in case I had fried the board on an old unit. So, he talked me through how to do a reset and it worked, and I have heat again. I offered to pay for the advice and he said no. I don't recommend working on your own unit. Call John instead. I will call him for a quote when this one gives up the ghost.

• D

  Dorothy Carrillo

  5.0

  I want to give a shout out to Samantha Mercado and Global Heating for the excellent job they did on our heater. Samantha went the extra mile when it was thought that our heater couldn't be fixed. She seemed like a prodigy only having a year of experience under her belt.

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  Response from the owner

  Thank you so so much. She works really to provide best customer service. I will let her know. Thank you again. Giovanni Piazza Owner

• J

  Jerry Guevara

  5.0

  Initially I called Global Heating for an issue with my old old furnace and a young gentleman came out, Joey. He was very professional and very knowledgeable for his age. He came in and assessed the noise from our furnace fan motor. He was very clear with issues he inspected and fixed the fan motor mount that was loose. No Charge. 2 weeks later the fan was at it again. I decided to call them again and upon Joey's arrival he mentioned the bearings were bad. So, instead of fixing it we decided to inquire about replacing the entire central air system, furnace and ac unit as they were installed in the early nineties. Joey gave us a quote and we committed with a deposit. Now i am don't know much about HVAC systems and had only done some research but I had questions about what we were getting in our quote. Long story short, Sal and Giovanni both listened to my concerns and questions and in fact worked with me since I had obtained another quote. After agreeing on the particulars, we agreed to move forward with the new quote. They were very accommodating. They said it would take roughly a month to get the units. About 2 weeks later, Gio contacted me and gave me an update and actually upgraded our system due to delivery issues. a week later he said we were ready to go and set up a date the following week. Installation day was great. The crew showed up. They were professional and did a great job. Gio came in the morning to check on the crew. Later in the day both Gio and Sal showed up and I appreciated the fact that they came to assure that the system was installed and operating. Success! In summary, I try to support local vendors and especially the one's you can trust. Trust and professionalism is what I found from Global Heating and I highly recommend their services for your HAVC needs! Thank you to Jeremy, Fabian, Abraham, Richard(installation crew) and Sal and Gio for really making us 1st and priority! My wife and I appreciate your company and your services provided! New AC Unit and Furnace work great!!!

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