Gessner Heating & Air Conditioning, LLC
10th, Navasota, TX

Gessner Heating & Air Conditioning, LLC Reviews

4.3 stars based on 18 reviews

Featured Comments:

• T

  Tammy Louther

  5.0

  I can't say enough good things about this group. They stayed to repair our AC issue until it was fixed. Very professional and knowledgeable group. I would highly recommend them to everyone.

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  Response from the owner

  We'll always get the job done, Tammy! Thank you for sharing how impressed you were with our knowledgeable team. We really appreciate you recommending us, and we look forward to lending a hand if you need anything more down the road. -Michael Gessner, Owner

• B

  Bert Miller

  5.0

  We needed extensive upgrading to our system and their extensive knowledge about commercial systems helped us decide to heavily invest in a new system that would be more dependable and provide cost savings on our electric bill. It has been a few months now and we are seeing savings. I also appreciate the service after the sale, which is the most important thing to me. I recommend Gessner at every opportunity.

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  Response from the owner

  I am truly honored that we could earn your recommendation, Bert -- thank you so much for sharing your story. It means the world to know that our team made such a great impression, and we'll always be here for anything that you happen to need. -Michael Gessner, Owner

• D

  D Slz

  1.0

  Signed up and paid for "deluxe membership (Fall and Spring clean and check)" service for two units. The contract included 16 specific cleaning and inspection items as well as filter replacement. The tech was in and out in 20 minutes. He carried what looked like a cleaner spray bottle, no tools. Not sure how he completed 16 checks on two systems in 20 minutes. Also did not replace filters. Said he would be back in a couple days to replace but it's been 10 days and counting and no filters. Poor service. Find someone else.

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  Response from the owner

  You should expect communication and prompt scheduling, I am sorry this was not your experience. Let me assure you that I will address my technicians and staff regarding your feedback, as customer service is our top priority. I apologize that it's taken so long to get your air filters replaced, we will get that taken care of for you. -Michael Gessner, Owner

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