Gerralds Heating & Air
Edsel, Richmond Hill, GA

Gerralds Heating & Air Reviews

4.2 stars based on 38 reviews

Featured Comments:

• K

  Kristen Jensen

  1.0

  Please be warned. This company does NOT do good work. This company installed all the units in our neighborhood, which is within the last 3 years. Almost everyone in the neighborhood has had some trouble with their unit(s). Personally, I've needed to repair the expansion valve on both units and the compressor on the downstairs unit. There is no reason for a unit that's three years old to have these issues, other than poor installation. My refrigerant was leaking and when the technician came out they laughed and said, "we'd recognize those poor welds anywhere".

• L

  L D

  5.0

  Our HVAC stopped working, after much patching. We waited 3 weeks before contacting Gerrald's, in hopes that it was something we could refill with freon. When we finally shared what happened, we were placed as an emergency and a team of 2 came to our home to remove and install our new HVAC. I have read reviews where people have complained about Gerrald's rescheduling due to emergencies; situations like this are why. I would hope that if you may run into this issue, that my semi-annual services can be pushed back in order for your family not to suffer in this Georgia heat. I appreciate the staff and all who were involved to get our family cool. We have two properties that are serviced by Gerrald's and we will continue to utilize their service.

• S

  Stephanie McDuffie

  5.0

  We used Gerrald’s Heating & Air to repair and clean our duct system. Marty was great! He explained the repairs he made and why they were so important. We love this family owned company and the quality work they do! After the duct cleaning, we had a REME HALO air purifier professionally installed that actually cleans your air! Peace of mind during these trying times! Highly recommend this company if you want a personal and professional experience. They definitely treat you like family!

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