Gelinas Hvac
Washington, Scarborough, ME

Gelinas Hvac Reviews

4.6 stars based on 106 reviews

Featured Comments:

• R

  Roberta Schwartz

  5.0

  The Gelinas crew always comes prepared for any outcome and every staff member is courteous and professional. Masks and shoe coverings are always in place, and the safety of all is paramount. I respect their maintenance of the entire central A/C system and their ability to diagnose any potential issues before they become urgent. I am always impressed that Gelinas mixes up its own solutions to be able to service my (and others) aging central A/C. Even through the pandemic, I have been able to make an appointment within a reasonable amount of time. The office staff are really nice folks and very accommodating. I hope to be doing business with Gelinas for a very long time. I know that it's an overused phrase, but they are simply the best! Thank you.

• S

  Shelly Haffenreffer

  5.0

  I moved into a new home and within a week the heating system went. I called Gelinas and talked with Lisa who was helpful and followed up on my appointment for that day. Andrew, Miguel, Niles, David and the plumber, Erick showed up and put a whole new system in for me. The team was polite, efficient, and knowledgeable . I was so impressed with the follow-up and showing up when they said they would. Thank you! Shelly

• J

  James Howard

  5.0

  I rarely write reviews but based on the amazing experience my family and I experienced with Gelinas recently, and the installation of our new Viessman Boiler, I felt it important to complete a review on this fantastic experience. The heating engineers (Justin and Andrew) were exceptional, professional, knowledgeable, communicative, and always personable. We have four large dogs and they were fantastic with them. The Gelinas team worked tirelessly for 3 solid days and their professionalism was outstanding. When an issue arose towards the beginning of the job, there was a teamwork approach, which also included the owner coming to the site and problem solving the issue. The team were clean, very supportive to the homeowner on efficiencies with the new boiler. The engineers came back another day to fire up the boiler for testing and running needs. Great customer service from start to finish – Jake, Diane and lastly follow up customer service email. I truly fun experience, which is not said very often when it comes to large scale home improvement experiences. I would highly recommend using Gelinas for any heating/cooling engineering needs.

  ---

  Response from the owner

  Greetings Mr. Howard. I truly appreciate you taking the time to write the review and so pleased you had a great experience. It was a pleasure meeting you and thrilled it was a successful project. Cannot thank you enough for your trust with our team to deliver and meet your expectations. Thank you again and we greatly appreciate your business.

More reviews (7)