Garabedian Plumbing & Heating Inc
Austin, Worcester, MA

Garabedian Plumbing & Heating Inc Reviews

4.2 stars based on 156 reviews

Featured Comments:

• K

  Karen Wheeler

  5.0

  Very happy with this company. They were very nice to deal with. Needed a faucet installed and some work under the vanity. The plumber they sent was James Martin and he did an excellent job! Very polite and professional. He knew exactly what needed to be done and we are so pleased to have no more leaks and a beautiful new faucet. Would have him come back anytime!

• D

  Derek Corriveau

  5.0

  I recently needed their emergency service as it was 22 degrees and my boiler was not working. I called at 7 pm on a Sunday and Rick called me back within minutes. He assessed the situation over the phone and told me what my options were. I had some work to do on my end, but Rick made himself available via face time to assist me with getting the boiler running. After 4 attempts via face time the boiler fired up and is running this morning. Rick was patient and helpful the entire time he juggled his family and helped me ( I was not a customer of Garabedian at the time). I will be as of today. A company that has people like Rick working for them is obviously invested in a company with a strong customer service focus. I can't thank Rick enough for helping me get the boiler going and saving me hundreds of dollars for something I could do myself with a little guidance. Thank you Garabedian Plumbing for carefully selecting the team that services your customers. I will be calling to schedule a cleaning today and I now have a new Plumbing/Heating Company.

• K

  Kelly Flanagan

  5.0

  Garabedian had a lot on their hands as winter pipes froze across the city, but one technician, Rick, knew I was desperate and called me after 8pm to walk me through a temporary fix which saved my boiler from crashing. Other knowledgable technicians were able to come to my aid the following morning. Finished the job within the hour, teaching me things the entire time. Best (meaning cheapest cost for 100% fix) service call I've ever had.

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