Fuse HVAC, Refrigeration, Electrical & Plumbing
Sherwood, Santa Clara, CA

Fuse HVAC, Refrigeration, Electrical & Plumbing Reviews

4.9 stars based on 186 reviews

Featured Comments:

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  Grace Esteban

  5.0

  We called more than 8 HVAC contractors in the Bay Area for a split A/C installation. All of them came, did all the measurements and inspection, in the end, they gave us a ducted estimate. Yes, every single one tried to convince us to go ducted since the house has existing vents they can use. My husband and I turned their advice down. We want the ductless A/C because of the options it gives us. We can turn on and off any unit in any room that is not being used. I probably Googled HVAC contractors often, so when Facebook recommended the Mitsubishi split A/C system (The Age of Surveillance Capitalism book by Zuboff), I clicked on the advertisement. Mitsubishi sent us three contractors; one did not estimate, the other one gave us ducted price. The third one, FUSE HVAC Refrigeration and Electrical, wowed us from the very beginning. Peter did the usual inspection and gave us a comprehensive ductless estimate. Kate, the scheduler, was very responsive and always on top of the schedule notification. David and Tilek worked very hard to install four units plus a condenser during the San Jose heat. David worked in the attic and clean after they are done. Tilek, on the other hand, is probably the BEST installer a homeowner can ever ask for. He is funny, very systematic, and thorough. He answers every single question my engineer husband asks. He knows his craft very well. We are very happy with the end result and highly recommend this company.

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  Response from the owner

  Hello Grace! Thank you very much for such a detailed recap of your experience with us! We were over the moon to read your kind words. And thank you for highlighting our team's professionalism! We agree that our technicians are always going above and beyond. Undoubtedly we will continue to do our best to provide you with the most amazing service possible. Cheers!

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  Yevgeny Nyden

  5.0

  In all categories, this vendor scored 5 stars for me. My request was promptly addressed via a Yelp (and email) message with a quick site estimate follow up. As far as the job itself - fast and professional. The technician actually did more than he should have ensuring the highest quality of the overall result. Their price was very competitive - one of the lowest of the companies also asked estimates from. Thank you.

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  Response from the owner

  😃 I love to see feedback like this. Yevgeny, Thank you for your review! By the way - you may find our jobs and projects here - ・Instagram: https://instagram.com/fuserepair ・YouTube: https://www.youtube.com/c/FuseHVACApplianceRepair John, Customer Satisfaction Manager Fuse HVAC & Appliance Repair https://fuserepair.com 8 AM - 8 PM EVERY DAY

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  Nate Ulsh

  5.0

  They came out on a weekend (many others were closed) and deployed within 24 hours, showed up on time, was amicable, and wore booties while walking through the house. Staff was on point, knowledgeable and fixed the problem within an hour (capacitor and fluid).

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  Response from the owner

  Hello Nate! Thank you so much for your awesome review! We're glad you loved your experience with our team. Please don't hesitate to give us a call if you need us in the future. Cheers!

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