Furnace World
Paso, Colorado Springs, CO

Furnace World Reviews

4.9 stars based on 367 reviews

Featured Comments:

• J

  John H Gregory

  5.0

  Jeff came out to our house back in September to discuss heat pumps and provide an estimate, and was so informative and professional that I called again this week when our furnace suddenly wasn't working. Lisa and her dispatcher rearranged their schedule to help me get same day service and I was pleasantly surprised when Jeff showed up again. His ability to methodically and quickly diagnose what was wrong was once again very impressive. I figure he probably saved us hundreds of dollars in unneeded parts and repairs. When you find a company this good and honest, you just have to tell others about them. WE HIGHLY RECOMMEND FURNACE WORLD!!

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  Response from the owner

  Yay! Thank you, John, for your 5-Star Review and for highly recommending us! We don't take emergency calls lightly, and therefore will always do our best to get to your home as soon as possible, and it was my pleasure to do what was necessary to get a same-day service tech out to your home. As you mentioned, Jeff is a highly experienced professional and family man himself who knows how important it is to keep everyone at home warm & safe. We're glad you recognized and appreciated his knowledge and ability to troubleshoot your HVAC system to save your family a lot of money. We appreciate your recommendation to the Google community and look forward to providing you with outstanding service on any future maintenance or services. Happy New Year! Lisa Coffy, Owner/CEO Heating & Air Conditioning with a Heart

• S

  Simply Steph

  5.0

  Mike came out way before scheduled, he was amazing and worked quickly to repair the heating system. Mike was very nice and communicated well what needed to be fixed and how much it would cost. They are also very affordable. I will be using them as my go to heating and air repair company.

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  Response from the owner

  Steph, Thank you! We love hearing we've won your loyalty by providing high-quality service at an affordable price. We're so glad Mike could get to you earlier than expected, getting heat to your family sooner than expected. While that doesn't always happen, we work real hard at getting to appointments during our 2 hour arrival windows. Stay safe & cozy this holiday season. Lisa & Jeff Coffy, Owners Heating & Air Conditioning with a Heart

• T

  TJ Oza

  5.0

  Starting with setting the appointment, Steve was very engaged and professional in setting up an appointment. Zack was assigned to service my HVAC systems. He called ahead of time to make sure I know he is coming. Very professional , respectful of the property and explained everything that we needed to know . Great experience.

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  Response from the owner

  TJ, Thank you for your 5-Star Review of our Furnace World Service. I agree, Steve and Zach are both very professional, and want to "be of service" in anyway they can. Ultimately, it's important to us to make sure your family is safe and comfortable and therefore we will always strive to send you the best technicians who are experienced, professional, and respectful of your home and appliances. So glad you had such a great experience and that you were willing to share it with the Google Community. Thank you again, Lisa Coffy, Owner/CEO Heating & Air Conditioning with a Heart

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