Full Steam Carpet Cleaning
Islands, Sparks, NV

Full Steam Carpet Cleaning Reviews

4 stars based on 56 reviews

Featured Comments:

• M

  Mickey Melillo

  3.0

  Used them when I bought my townhouse. They were great no issues. So I decided to use them when I moved out of my Apt. I called made an appt 3-4 weeks in advance. Even got a price. When I called to confirm they didn’t find it. Then I set up the appt AGAIN the guy forgot the address number. So the guy didn’t know where to go. When he finally arrived he walks in looks and then tells me a price that was above what was quoted when I told him he then justified his decision. I told no thanks and he left. Since that was the day of my move out I went to the leasing office to have someone do a move out inspection. About 10-15 minutes later I get a text from the guy saying his office is going to honor the price. I told him no thanks since I technically had no right to that place anymore. When I called the office I asked this question….if he was so concerned why didn’t he say to me “let me call the office and see if we can do something” but no he was content on just losing business. I gave them 3 stars cause they really did good work on my townhouse. This experience was horrible

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  Response from the owner

  Mickey, thank you for your feedback. We’re so sorry for the confusion with your appointment. When we originally gave you your estimate, we had not seen the property yet and gave an estimate based on the information we received over the phone. We hope that you will give us a second chance to earn back your business in the future.

• A

  Alexandra Powers

  5.0

  I had my carpets cleaned one week ago and they did a fantastic job!! Mike was great!! Very personal. 2 months ago I went through a big named carpet cleaning company and my carpet looked worse then before they got there. So happy I called full steam.

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  Response from the owner

  Thank you so much. we are always happy to hear that our customers are satisfied with our guys and their work.

• C

  Candy Thornton

  5.0

  Called late in the afternoon with an emergency. They were prompt, handled a biohazard clean into the early evening making sure it had been completely taken care of. They were professional and phoned us with the techs ETA. The young man, Christopher was kind and understanding of our very unfortunate situation. I will put Full Steam Carpet Cleaning in my contacts and use them for all of my channing needs. Hands down they are the best, with great people skills.

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