Frosty's Heating & Cooling Services, LLC
Poplar, Interlachen, FL

Frosty's Heating & Cooling Services, LLC Reviews

4.6 stars based on 22 reviews

Featured Comments:

• R

  Rixanne H

  5.0

  5 star service from start to finish. There are times when you happen across a company that rises above and beyond all the others, and Frosty's in Interlachen is that company. Maureen provided amazing customer service, endless advice for anything I asked, and helped me find my way to what I wanted. Cliff is incredibly efficient and so knowledgeable about everything HVAC related and beyond. His advice was priceless. His estimate was spot on. Fair prices and excellent service. I would recommend that you forget getting multiple opinions and estimates like I did, save yourself a ton of time and money, just pick up the phone and give this air conditioning and heating company a call. You will not be disappointed. I was thrilled.

• M

  Melinda Amerine

  1.0

  I have older house, they seemed to have no interest in doing anything. even told me what they could do, but probably couldn't get parts and suggested I call someone else.

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  Response from the owner

  We are truly sorry you got that impression that was not the intention but it was early in the morning and you are only 5 minutes from our office. But that is no excuse. We are a very small company and all of the options you were given to be done at your home would take days to do and we do not have the man power and you were told that you would be better off with another company because they have the man power to get the job done faster. And as far as parts go, maybe you meant equipment because you didn't have any existing heat or air conditioning in the home and the air conditioning distributors are always telling us now that something another isn't available due to COVID-19. Again we are sorry.

• H

  Harmony Barrett

  5.0

  I bought an entire system from these good people a few years back. Unfortunately, whoever designed my home put the vent in the laundry room and it sucks up lint even when I try real hard for it not to. That is not Frosty's fault, but it happens that I have needed them to come out and maintain my central H/A unit. First off, the unit works well to cool the space I have. Second, when I call them, they are there as soon as possible. I just had reason for them to come out on their scheduled day off, and they did it... NOT leaving my family to fend off the Florida summer heat. We will not be using another service. I also like that my money is going to support a family business, husband and wife team. Thanks, guys. I appreciate you so much!

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