Fritch Inc
River, Bethlehem, PA

Fritch Inc Reviews

3.8 stars based on 18 reviews

Featured Comments:

• E

  Eric Elmore

  1.0

  Fritch was nice enough to sell us 15 gallons of oil when our system was run completely dry due to an unscrupulous seller and an equally unethical listing agent who didn't even bother to show up for a walk-though prior to closing. Thanks, Keller-Williams! Fritch was also just a little too eager to fill up our tank and reserves while failing to advise us on just how horrible a shape our system was in. We were told by KW that it was in need of replacement but should last another season or two. It lasted about 2 weeks. It seems that an experienced organization such as Fritch should be able to delineate between 2 weeks and 2 years -or at least to be able to advise a client of immanent problems with their HVAC system and to recommend a viable replacement. When replacement appeared to be the only alternative, Fritch wanted absolutely nothing to do with it and, in fact, their VP of Sales, Matt opted to no-show for his appointment with us on 5/20/2021. Unprofessional and unreliable, that pretty much sums up our experience with Fritch.

• N

  Nick

  5.0

  Fritch Inc is the absolute standard for all heating and oil needs. I enjoy there service contract and fast response.

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  Response from the owner

  Thank you Nick, we appreciate your comment and pride ourselves to always do our best!

• J

  Jens Laur

  1.0

  It's like dealing with a "Mama / Pap" store. After several phone calls and some complaints to get a service man to replace a simple blower motor took 1-1/2 weeks to accomplish! Initially, just to get a service man to check out the AC problem was a chore. Finally, getting only a 1/2 hour notice he showed up! After that it took another week until he finally returned to replace the blower motor (a one hour job). No follow-up call inbetween from Frisch giving an update on the status and cause of delay! It's the typical behavior of a company doing well and having little competition letting customers suffer and unhappy. (This was not my first bad experience with Fritch, but definitely my last). Very disappointed with Fritch's performance and will be looking for other HVAC sources in the future.

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