Fritch Heating & Cooling, Inc.
Adams, Peoria, IL

Fritch Heating & Cooling, Inc. Reviews

4.6 stars based on 155 reviews

Featured Comments:

• 5

  5XL ATV

  5.0

  I found Fritch years ago when I was a newer home owner. They have always been super helpful and knowledgeable. They worked with me and helped me with my old equipment for years. This last year I purchased 2 furnaces and 2 ac units they did awesome installing and and removing all the old. Would highly recommend.

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  Response from the owner

  Thank you!

• P

  Peggy Perkins

  5.0

  Heat went out at 2 am. We called Fritch's at 5am, and got their answering service which is standard practice in the heating and cooling industry. The lady answered very promptly, was very nice and precise in her questions and said we should hear from someone in a few minutes. We got a call from a technician not more than 5 minutes later and he said he would be there as soon as he could access the shop to see what our furnace type was and get parts. He was here in just over an hours time. We were still in our jammies lol. He fixed it in just a little over an hour and a half and we had heat again. We think Frich's is the highest in quality service. Even when we have them come to do our clean and check yearly, the techs are always pleasant to have in my home. Thank you Frich Heating & Cooling, Great company!

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  Response from the owner

  Thank you for your kind review!

• J

  Jerry Clarke

  3.0

  Fritch is probably ok if you have a very basic HVAC system, but if it involves servicing more technical equipment, they seem to fall short. They installed a new thermostat and humidistat for me in my last house and wired it wrong. A second technician got the humidifier working somewhat, but said they’re not used to working on higher-end equipment. I recently moved to a condo, and they refuse to service my building because they say the systems are too poorly designed (they installed one of the HVAC systems in my apartment several years ago for the previous owner, but won’t service it now). The woman I spoke with said their experienced technicians all retired.

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  Response from the owner

  Unfortunately, we don't know the easy jobs from the hard jobs when the calls come in. Sorry that we didn't get it correct for the first time, but we do have some experienced techs that can keep an eye on the rookies and help them as needed. There is an incredible man power issue in our industry. All that said, sorry that we didn't get it right the first time and hopefully if you need us again in the future that won't happen again.

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