Frenia's Plumbing and Mechanical, Inc
Lewis, Harriman, TN

Frenia's Plumbing and Mechanical, Inc Reviews

4.5 stars based on 58 reviews

Featured Comments:

• V

  Vickie Hensley

  5.0

  Zach and Brenan were fantastic! They were on time, repaired my pipe and stopped the leak. I called yesterday and they gave me an appointment for the next day. Then once they were here and gave me my free estimate they were able to fix it before they left. I’ll definitely be using Frenia’s for any future plumbing problems. So pleased with the end result.

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  Response from the owner

  Thank you for being a customer of ours Vickie. Our team always strives to provide prompt and quality services, I am pleased we were able to help resolve your issue in a timely manner and earn your satisfaction. Zach and Brendan always look out for our customers and go the extra mile, they greatly appreciate your kind words.

• L

  Laurie Hardin

  5.0

  We wanted to convert a basement space into an art studio and needed to move our water heater, replace old pipes, install sinks and drains, etc. Tyler came out and went over all of our needs with us and gave a free estimate. But he was unable to come back a few days later to perform the job. Zach and Brendan showed up in his place without really knowing what all needed to be done or even having seen the space. This made me really nervous. But they understood what I wanted immediately and communicated everything with me so I was confident we were on the same page. They got it all done that day and were very polite and friendly. There are a few other plumbing issues that came up in my home inspection and I will definitely be calling Frenia"s again to take care of them.

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  Response from the owner

  Laurie, Thank you for the kind words! I am pleased we were able to assist and leave you completely satisfied. We understand how important communication is between our office, field, and crews to ensure that the crew assigned to the job is 100% aware of the scope of work, customers needs and wants. Zach and Brendan are a great crew and always strive to please the customer and guarantee that the project is completed at our highest standards. Thank you for choosing Frenia's Plumbing for your plumbing needs and we would be glad to assist you in the future with any plumbing or septic needs you have.

• M

  Mike Nichols

  1.0

  Had a leaking shower and called Frenias to come check it out. They were quick to show up, but also quick to leave without fixing the problem. They were here such a short amount of time I had to review my camera footage to see how long they were here. They were on my property for 14 minutes, charged me $250 dollars for for a squirt of caulk, and still didn't fix my leak. Luckily, I had a local plumber out today that spent an hour and a half troubleshooting the issue and actually fixed it for only $125.

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  Response from the owner

  Thank you for informing me of the issue Mike. I am sorry you did not have a great experience with us. I will be looking further into this matter so that we may resolve this issue for you. I will be reaching out to you shortly to discuss the above and come to a resolution.

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